book / built
Demand Side Sales
“And so I wrote a book called Demand Side Sales that basically took the premise of stop trying to sell people and just help them make progress, help them buy.”
Public evidence record
Published podcast speaker
Books, apps, and tools
book / built
“And so I wrote a book called Demand Side Sales that basically took the premise of stop trying to sell people and just help them make progress, help them buy.”
book / recommends
“I would have them read Demand Side Sales, and it basically is starting from the theory of why do people buy and how do we actually understand how to flip the lens from trying to sell people things to help them buy? And ultimately it has the entire method around it kind of frame for product and for founders.”
Claim ledger
10 transcript-backed records
01 / evaluation
“I'll accept the invite, or you can do it in message. It doesn't matter. But LinkedIn is the best way.”
02 / evaluation
“Like 53% of the people who basically said they got more money, did not get more money. They told the company they had more money because they knew they couldn't argue with having them come back because they got more money.”
03 / evaluation
“" And what I would say is nobody randomly changes jobs, it's just not possible. And so the reality is you can describe it that way and most people would say Lucky is random, but the reality is it's caused and if it's now caused, you start to actually realize that context has a lot of impact in it because if I don't have enough context, I don't have enough pushes, I can complain about my job, but I'll never make the switch.”
04 / evaluation
“That's right. And the other problem I realized is that when you overpay people, what happens is that they actually become more and more scared that they will lose it, and then they become more and more conservative because they don't want to rock the boat and they actually don't work.”
05 / evaluation
“I've coached almost a thousand people because I think there's a billion people a year who switched jobs and ultimately most of them end up with a job that's worse than the one they were at, but they don't know how to find it.”
06 / evaluation
“You have to be able to accept how people see you as opposed to how you want to be seen. So when companies will come to us and say, "All right, I want you to find these jobs for us," like, "Nope, I can't do it because it doesn't work.”
07 / evaluation
“If I talk to people about buying a pack of chewing gum, most people can't remember at all when they bought a pack of chewing gum, even if it was in the last week like, "Uh, I think so.”
08 / evaluation
“I think one of the biggest misconceptions around Jobs to Be Done is this notion that it's pain and gain as opposed to context and outcome.”
09 / evaluation
“" Just because people bitch about something doesn't mean they're going to do anything about it. This is where at Basecamp, we learned the fact that everybody said, "Oh, if you had Gantt charts, I'm going to leave you if you don't put Gantt charts in or resource allocation," and as much as they all say they want it, they're not leaving because of it.”
10 / evaluation
“It didn't do enough for us." It allows you to actually understand the struggling moment they had because, again, they were using your product and something happened and some context changed and now they struggle with it, and now they got to go find something else.”