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Published · transcript-backed

Built Demand Side Sales.

24 Aug 2023 Lenny's Podcast The ultimate guide to JTBD | Bob Moesta (co-creator of the framework)

“And so I wrote a book called Demand Side Sales that basically took the premise of stop trying to sell people and just help them make progress, help them buy.”

— Bob Moesta

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Speaker
Bob Moesta
Attribution
Verified speaker
Claim type
recommendation
Recorded
24 Aug 2023
Publisher
Lenny's Podcast

Transcript context

…I love that. So what this is it's really about focusing on the customer. It's about understanding the causation behind it and then using design thinking to actually start to realize, how do we actually enable people to make progress? We don't need to sell them, we need to enable them to buy. And so I wrote a book called Demand Side Sales that basically took the premise of stop trying to sell people and just help them make progress, help them buy. And so the whole book is instead of trying to base the sales process on how we want to sell, we need to actually design the sales process on how they want to buy. And it seems like it's the same thing, but they're actually really, really different things. Is there an example that can make this even more real of a company or a product?…

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Books, apps, tools, and people.

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