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Tal Raviv

Published podcast speaker

Claims
17
Episodes
1
Shows
1
Named items
2

Books, apps, and tools

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book / recommends

Never Split the Difference

“The best book on product management that I've read. It's called How to Talk So Kids Will Listen & Listen So Kids Will Talk. I encountered this book, my sister is a speech therapist and she had it on her bookshelf at home in her apartment. And I was jet lagged one night I was visiting her and I read it, and if anybody has read, Never Split the Difference by Chris Voss where he talks about how these senior FBI agents in 70s, 80s were realizing that all they were doing in their negotiating tactics were just not working and decided to try something different. And that's something is basically nonviolent communication. And he gives these amazing examples of decades of using this with kidnappers and terrorists and organized crime to defuse situations and create productive outcomes. So this book, with all due respect to FBI agents and terrorists and hijackers and kidnappers, this is about kids. So this book for me, this is what really the example is how it's communicated. It's illustrated almost like a comic book, tons of super concrete examples. And for me, I think that's when these principles really sunk in. That book really resonated with me the most, more than the book itself for Nonviolent Communication or the Never Split the Difference, both of which are awesome. So I really recommend that book.”

Lenny's Podcast · 22 Sept 2024

Evidence receipt · Source ↗

book / recommends

How to Talk So Kids Will Listen & Listen So Kids Will Talk

“The best book on product management that I've read. It's called How to Talk So Kids Will Listen & Listen So Kids Will Talk. I encountered this book, my sister is a speech therapist and she had it on her bookshelf at home in her apartment. And I was jet lagged one night I was visiting her and I read it, and if anybody has read, Never Split the Difference by Chris Voss where he talks about how these senior FBI agents in 70s, 80s were realizing that all they were doing in their negotiating tactics were just not working and decided to try something different. And that's something is basically nonviolent communication. And he gives these amazing examples of decades of using this with kidnappers and terrorists and organized crime to defuse situations and create productive outcomes. So this book, with all due respect to FBI agents and terrorists and hijackers and kidnappers, this is about kids. So this book for me, this is what really the example is how it's communicated. It's illustrated almost like a comic book, tons of super concrete examples. And for me, I think that's when these principles really sunk in. That book really resonated with me the most, more than the book itself for Nonviolent Communication or the Never Split the Difference, both of which are awesome. So I really recommend that book.”

Lenny's Podcast · 22 Sept 2024

Evidence receipt · Source ↗

Claim ledger

What Tal said.

17 transcript-backed records

01 / recommendation

Recommends How to Talk So Kids Will Listen & Listen So Kids Will Talk. Recommends Never Split the Difference.

“The best book on product management that I've read. It's called How to Talk So Kids Will Listen & Listen So Kids Will Talk. I encountered this book, my sister is a speech therapist and she had it on her bookshelf at home in her apartment. And I was jet lagged one night I was visiting her and I read it, and if anybody has read, Never Split the Difference by Chris Voss where he talks about how these senior FBI agents in 70s, 80s were realizing that all they were doing in their negotiating tactics were just not working and decided to try something different. And that's something is basically nonviolent communication. And he gives these amazing examples of decades of using this with kidnappers and terrorists and organized crime to defuse situations and create productive outcomes. So this book, with all due respect to FBI agents and terrorists and hijackers and kidnappers, this is about kids. So this book for me, this is what really the example is how it's communicated. It's illustrated almost like a comic book, tons of super concrete examples. And for me, I think that's when these principles really sunk in. That book really resonated with me the most, more than the book itself for Nonviolent Communication or the Never Split the Difference, both of which are awesome. So I really recommend that book.”
Speaker
Tal Raviv
Publisher
Lenny's Podcast

02 / belief

We've seen the last couple years, I think you had on here Nikhyl Singhal talking about when Facebook had those really big layoffs that they were biased towards keeping individual contributor product managers.

“We've seen the last couple years, I think you had on here Nikhyl Singhal talking about when Facebook had those really big layoffs that they were biased towards keeping individual contributor product managers.”
Speaker
Tal Raviv
Publisher
Lenny's Podcast

03 / belief

I think that intuition came from spending time in the customer community and support tickets and just noticing smaller versions of that that people have feedback on.

“I think that intuition came from spending time in the customer community and support tickets and just noticing smaller versions of that that people have feedback on.”
Speaker
Tal Raviv
Publisher
Lenny's Podcast

04 / belief

I think I can... I'm doing three surf stories in a row, but this is a life motto that's just stuck in my head for almost, for more than a decade now, which it comes from a piece of plywood outside of surf shop in Mexico, that was painted on it, "You can't stop the waves, but you can learn how to surf.

“I think I can... I'm doing three surf stories in a row, but this is a life motto that's just stuck in my head for almost, for more than a decade now, which it comes from a piece of plywood outside of surf shop in Mexico, that was painted on it, "You can't stop the waves, but you can learn how to surf.”
Speaker
Tal Raviv
Publisher
Lenny's Podcast

05 / belief

Clearly they're paying for a product or a service, but beyond that, what are they actually paying for? Ask those questions and I think that'll make it clear.

“Clearly they're paying for a product or a service, but beyond that, what are they actually paying for? Ask those questions and I think that'll make it clear.”
Speaker
Tal Raviv
Publisher
Lenny's Podcast

08 / commitment

I won't lie, over the years, despite everything I said, if somebody who is my same amount of experience or same cohort gets promoted and becomes a team lead and makes that decision and rises up, it does twang in my stomach, it gets in my ego.

“I won't lie, over the years, despite everything I said, if somebody who is my same amount of experience or same cohort gets promoted and becomes a team lead and makes that decision and rises up, it does twang in my stomach, it gets in my ego.”
Speaker
Tal Raviv
Publisher
Lenny's Podcast

09 / belief

I think tactically speaking, one thing that I've done a few times in different interview rounds is when it comes to compensation, you've probably heard the line, "Well, that's a really high number, but we can't reach it.

“I think tactically speaking, one thing that I've done a few times in different interview rounds is when it comes to compensation, you've probably heard the line, "Well, that's a really high number, but we can't reach it.”
Speaker
Tal Raviv
Publisher
Lenny's Podcast

12 / evaluation

We bought the domain, I'm probably incriminating myself by saying this, and then what we did is we knew that if we had sent that link on the 1st of April to the executive team, nobody would believe it.

“We bought the domain, I'm probably incriminating myself by saying this, and then what we did is we knew that if we had sent that link on the 1st of April to the executive team, nobody would believe it.”
Speaker
Tal Raviv
Publisher
Lenny's Podcast

13 / evaluation

I think the key of that is having this mindset that product isn't a role, it's a team. And I read a quote once by Ebi Atawodi and she's worked on Netflix and Uber and she's super experienced and she says something like, "It's not about waiting for products, product said this or that or waiting for product.

“I think the key of that is having this mindset that product isn't a role, it's a team. And I read a quote once by Ebi Atawodi and she's worked on Netflix and Uber and she's super experienced and she says something like, "It's not about waiting for products, product said this or that or waiting for product.”
Speaker
Tal Raviv
Publisher
Lenny's Podcast

14 / evaluation

Another example of this is there's a company I worked at where all the features that were on a higher plan were invisible to the lower plans just because everything was built really fast and there was time to make them visible so people could upgrade. So we got that ready and we did this and we're about to release it, and we realized tomorrow morning a bunch of customers are going to log into the product and there's all these features that they've been asking us for because they didn't know that we have them, because they were locked and only on higher plan.

“Another example of this is there's a company I worked at where all the features that were on a higher plan were invisible to the lower plans just because everything was built really fast and there was time to make them visible so people could upgrade. So we got that ready and we did this and we're about to release it, and we realized tomorrow morning a bunch of customers are going to log into the product and there's all these features that they've been asking us for because they didn't know that we have them, because they were locked and only on higher plan.”
Speaker
Tal Raviv
Publisher
Lenny's Podcast

15 / commitment

I think if you feel that you're building something that you really want to see happen in the world and you really want to make sure it's done well, you don't trust anybody else to do it, you want to be the one to work on it and make sure that this gets done well in the world because it matters to you, then I think you're in a really strong place from that point of view that really gets you motivated and you want to be hands-on and it keeps you really focused.

“I think if you feel that you're building something that you really want to see happen in the world and you really want to make sure it's done well, you don't trust anybody else to do it, you want to be the one to work on it and make sure that this gets done well in the world because it matters to you, then I think you're in a really strong place from that point of view that really gets you motivated and you want to be hands-on and it keeps you really focused.”
Speaker
Tal Raviv
Publisher
Lenny's Podcast

16 / recommendation

Once we realized that, then we really started to increase conversion and it was a super successful team. But man, I look back and if I just used more qualitative research, even though it was an area that traditionally you don't use qualitative research, I could have saved so much time.

“Once we realized that, then we really started to increase conversion and it was a super successful team. But man, I look back and if I just used more qualitative research, even though it was an area that traditionally you don't use qualitative research, I could have saved so much time.”
Speaker
Tal Raviv
Publisher
Lenny's Podcast

17 / preference

The second example of that is I was building a referral program and we made a user research plan and we ended up only executing half of it, which means we talked to the people who were already using it successfully, and we decided to skip talking to the people who should use it but didn't.

“The second example of that is I was building a referral program and we made a user research plan and we ended up only executing half of it, which means we talked to the people who were already using it successfully, and we decided to skip talking to the people who should use it but didn't.”
Speaker
Tal Raviv
Publisher
Lenny's Podcast
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