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We replaced our sales team with 20 AI agents—here’s what happened | Jason Lemkin (SaaStr)

1 Jan 2026 18 published claims 2 attributable people

Speakers in the public record

Claim mix

evaluation 5commitment 4belief 4prediction 3uncertainty 1recommendation 1

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Every row below preserves an exact excerpt. Identified speakers are linked; unresolved voices are labeled and excluded from people counts.

Claim ledger

The useful parts, with receipts.

18 published records

01 / uncertainty

Jason, I don't know if you know this, but you're the perfect podcast guest because you have such deep experience in the space that you just have answers to everything I ask.

“Jason, I don't know if you know this, but you're the perfect podcast guest because you have such deep experience in the space that you just have answers to everything I ask.”
Speaker
Lenny Rachitsky
Publisher
Lenny's Podcast

02 / commitment

Don't just like, "We have software, go try using it." It's like we will have someone on our team helping you figure this out and maybe there's not even software yet to do all these things, but we'll have them do it for you.

“Don't just like, "We have software, go try using it." It's like we will have someone on our team helping you figure this out and maybe there's not even software yet to do all these things, but we'll have them do it for you.”
Speaker
Lenny Rachitsky
Publisher
Lenny's Podcast

04 / belief

" I don't have the perfect answer to this one, but I think be honest about it, be honest that for the best people, it will make them more productive.

“" I don't have the perfect answer to this one, but I think be honest about it, be honest that for the best people, it will make them more productive.”
Speaker
Jason Lemkin
Publisher
Lenny's Podcast

05 / commitment

The mediocre are just going to be more mediocre. So I think the AE is what we will always have salespeople, but being a people person is not enough anymore.

“The mediocre are just going to be more mediocre. So I think the AE is what we will always have salespeople, but being a people person is not enough anymore.”
Speaker
Jason Lemkin
Publisher
Lenny's Podcast

06 / belief

We needed help. And so that's what I learned is, you have this partner, the FDE and the vendor, and a lot of them actually might not take your business if they don't think they can help you.

“We needed help. And so that's what I learned is, you have this partner, the FDE and the vendor, and a lot of them actually might not take your business if they don't think they can help you.”
Speaker
Jason Lemkin
Publisher
Lenny's Podcast

08 / belief

I think what might be helpful here actually is to do a tour, kind of a quick tour of the agents that you've built and what they do, which ones have been most impactful.

“I think what might be helpful here actually is to do a tour, kind of a quick tour of the agents that you've built and what they do, which ones have been most impactful.”
Speaker
Lenny Rachitsky
Publisher
Lenny's Podcast

13 / commitment

I literally, just when I was in London, I built a whole app where you can practice selling Harvey, Cursor, Replit, and ChatGPT Enterprise, and it works.

“I literally, just when I was in London, I built a whole app where you can practice selling Harvey, Cursor, Replit, and ChatGPT Enterprise, and it works.”
Speaker
Jason Lemkin
Publisher
Lenny's Podcast

14 / prediction

I don't think most of the startups you and I work with and most of the folks listen to this do not close the majority of their revenue with cold human cold calls.

“I don't think most of the startups you and I work with and most of the folks listen to this do not close the majority of their revenue with cold human cold calls.”
Speaker
Jason Lemkin
Publisher
Lenny's Podcast

16 / prediction

Net net, we're going to need more sales and go-to-market professionals than ever because the winners are growing so quickly that even if they're more efficient, they will need more human beings than ever.

“Net net, we're going to need more sales and go-to-market professionals than ever because the winners are growing so quickly that even if they're more efficient, they will need more human beings than ever.”
Speaker
Jason Lemkin
Publisher
Lenny's Podcast

17 / prediction

" Even if it doesn't quite work. And I knew from this Delphi, this general agent that it would sort of work because going into annual, this general agent, this Digital Jason closed a 70K sponsorship on its own.

“" Even if it doesn't quite work. And I knew from this Delphi, this general agent that it would sort of work because going into annual, this general agent, this Digital Jason closed a 70K sponsorship on its own.”
Speaker
Jason Lemkin
Publisher
Lenny's Podcast
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