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Published · transcript-backedJason Lemkin: commitment
1 Jan 2026 Lenny's Podcast We replaced our sales team with 20 AI agents—here’s what happened | Jason Lemkin (SaaStr)
“I think today, and listen, if we get together in 18 months, we'll update this because the world's changing so fast.”
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- Speaker
- Jason Lemkin
- Attribution
- Verified speaker
- Claim type
- commitment
- Recorded
- 1 Jan 2026
- Publisher
- Lenny's Podcast
Transcript context
…Yeah. So that's where I wanted to go. So Amelia, so that feels really important. Just somebody, not necessarily full-time, but just staying on top of these agents, watching the emails, making sure quality's high, making sure they're running correctly. Talk about just how important that part is to this whole operation. It's critical. It's critical. And people are posting on LinkedIn that they want to hire these GTM engineers or... I don't think that role exists today. I worry when I see these roles. I think today, and listen, if we get together in 18 months, we'll update this because the world's changing so fast. I think today, 95% of 100, you've got to promote someone internally. It's got to be a nerd, someone that likes marketing and sales and is quant. A lot of B2C people are frankly good at this stuff because in B2C, sales and marketing are kind of the same thing. But someone that's a nerd that loves to sit in front of data for a couple hours a day and route data and manage these agents. And they could come out of product, they could come out of marketing, but maybe they could come out of RevOps, but they better be nerdy. Odds, they come out of regular sales approach zero. So I would find someone on my team that raises their hand and says, "I've already done this. I've already written 10 apps in Replit and I love Vercel and I did this and I've already tried these ones on my own. Can I please manage these for you?" And then have them be your chief orchestration officer. But it is a new skillset. It really is. And ultimately, finding someone that's going to spend an hour to two a day to manage these agents is the new frontier for us to figure out. They operate autonomously, but not without constant oversight and iteration. That's the confusing part. And if you just buy one of these products and disappear, you will have zero ROI. So maybe too long of an answer, but that's critical. And I just think, unfortunately, you have to grow this resource at home today. You have to. Even between Vercel that basically grew the resource at home. We're not all Vercel, but I just haven't seen it. Everyone's hosting for this job, but we need veterans. We don't have veterans yet. And going back earlier in the conversation, if that is you, you're going to be super employable next year. You're going to have so many job offers, you're not going to know what to... You're going to have to beat them off. And when you think of... Is Amelia, would you describe her as a go to-market engineer or is that a different role, would you call her chief AE officer?…
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