Evidence receipt / evaluation
Published · transcript-backedJason Lemkin: evaluation
1 Jan 2026 Lenny's Podcast We replaced our sales team with 20 AI agents—here’s what happened | Jason Lemkin (SaaStr)
“Not only is it magical, I mean, great, you can do a prompt and build a crappy app that doesn't work.”
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Everything needed to verify it.
- Speaker
- Jason Lemkin
- Attribution
- Verified speaker
- Claim type
- evaluation
- Recorded
- 1 Jan 2026
- Publisher
- Lenny's Podcast
Transcript context
…I love that. So, it really didn't work well when I started about 170 days ago. Then a V2 came out and it got better. The hallucinations went away. And then this is just like you got to get excited about. Folks may not know this and other tools. When V3 came out, I don't know, 45 days ago, now it has agents talking to agents. So, what happens is, and again, I can't really code. So, when I have an issue and I'm trying to figure out how to do something, the agent calls in an architect or another agent and they debate and argue with it and they come up with the right answer. The first time this happened, I just fell out of my chair. Not only is it magical, I mean, great, you can do a prompt and build a crappy app that doesn't work. Now, 150 days later, you have agents debating how to build better code with each other and you don't even need to know how to code. The only greater time is going to be next year, right? I've been waiting. I've been waiting, right? And just the things that you can build today. And I mean, you know this, but other folks, I mean, that's me building without being able to code. The other captain obvious thing, why are folks so productive on all these tools? I mean, every bit of open source software in the world is in these tools. If you want to build something that's been built before, it's so easy. The novel stuff's really hard, right? It's not any easier, but man, it's just these are great. And so, for GTM, for sales, it's a couple beats behind. And there's probably a bunch of reasons for it. Some of it is, I think ironically is just where founders are interested. So, marketing is behind sales for AI. AI, SGR has exploded. I don't really know why. I invested in a couple of pre-AI tools. I invested in Salesloft, which was sold for two and a half billion. It was like the last deal of the 2020 ones, like the seed investment. No one wanted to be in that category. Now everyone in the world wants to build an AI, SDR, AIR, CRM. But marketing is slower just because people don't really want to build the cursor for marketing. People say they do, but it will get there. But the innovation will just accelerate. It's just going to accelerate. So, don't be a skeptic on this stuff. If you're not as excited as me, then here's my last bit of advice on this for folks. If you don't feel what I feel, here's my advice over the holidays. When you have a quiet moment when you're having your mold wine or your hot chocolate or whatever, fire up your browser, do it incognito, go to your app and do everything with a fresh Gmail address. Try support. See how your support is. Try to contact sales. Sign up for the newsletter. Do everything. Try your product. If you do this quietly, your heart, you're going to cry about some of the things you've seen. You're going to cry how bad your support is. You're going to cry how long it takes sales to get back to you. You're going to cry about a couple things. ing to cry about some of the things you've seen. You're going to cry how bad your support is. You're going to cry how long it takes sales to get back to you. You're going to cry about a couple things. Pick the thing that makes you cry the most over your mold wine and go buy that agent and fix it. And then you will have the passion that we have. I always counsel people to do this. It just wasn't as actionable before AI. You just get lost. You forget about the onboarding workflow and you forget about support and you forget how bad contact me and you're so lost in the strategic. So, you got it once a year, ideally once a quarter, just do this Incognito mode test. And even for Lenny's newsletter, I bet we can find some part you forgot to touch.…
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