Jason Lemkin: belief

Transcript context

…Oh, man. Jason, I feel like I could chat with you for hours, but I think this is a good point to wrap things up. Is there anything that you wanted to share or is there anything you want to leave listeners with? One last thing maybe that comes up that I've learned that are on people's minds and we can't break is a lot of folks are concerned, "Hey, this will unpack people's jobs. What do I do? Okay, I did what you said. I did the incognito mode. I'm going to bring in this agent, this sales agent or this support agent. I've tried, I've even did it, but I'm worried I'm going to get pushback and people are going to lose their jobs. " I don't have the perfect answer to this one, but I think be honest about it, be honest that for the best people, it will make them more productive. For the best people, it will be even fun. For the best people, they will be better at their job. And if it is a threat to some of the folks on the team, the future is coming anyway. We might as well embrace it. So, it's just when I hear, I would be positive about it. I would explain it helps the best people, but I don't think dancing around it is the right answer in your organization. It will result in change. And if some jobs change from one role to the other, that's life in the age of AI. Don't hide it. I don't think it helps. I love that in your case and in Jean's case at Vercel, it's not like you let anyone go. In your case, the SDRs quit. And in her case, she moved them from, I believe, from inbound to outbound or outbound to inbound. She just reshuffled them to do to have higher impact somewhere else.…

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