High Signal Podcasts Evidence ledger
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Public evidence record

Ben Thompson

Published podcast speaker

Claims
69
Episodes
3
Shows
3
Named items
0

Claim ledger

What Ben said.

69 transcript-backed records

02 / belief

Not having access to that is definitely one of them. But the problem is that it's such a huge market now that I think there are fewer and fewer restaurants, in that a lot of these places actually just straight up close their storefronts are just ghost kitchens basically.

“Not having access to that is definitely one of them. But the problem is that it's such a huge market now that I think there are fewer and fewer restaurants, in that a lot of these places actually just straight up close their storefronts are just ghost kitchens basically.”
Speaker
Ben Thompson
Publisher
Cheeky Pint

05 / observation

The problem is the merchants who will make that bundle valuable have no incentive to join the bundle because they could make more just monetizing users directly.

“The problem is the merchants who will make that bundle valuable have no incentive to join the bundle because they could make more just monetizing users directly.”
Speaker
Ben Thompson
Publisher
Cheeky Pint

07 / belief

I think there's massive economic reasons to do so, which is all the revenue you're going to be foregoing in 2029 if you don't do it now, and then we'll happily get geopolitical insurance for free.

“I think there's massive economic reasons to do so, which is all the revenue you're going to be foregoing in 2029 if you don't do it now, and then we'll happily get geopolitical insurance for free.”
Speaker
Ben Thompson
Publisher
Cheeky Pint

09 / belief

Not just a six billion humans typing away, but agents generating stuff sort of constantly. And in that world, I think crypto as an identifier of authenticity is going to be more and more important.

“Not just a six billion humans typing away, but agents generating stuff sort of constantly. And in that world, I think crypto as an identifier of authenticity is going to be more and more important.”
Speaker
Ben Thompson
Publisher
Cheeky Pint

11 / prediction

I think one of the brilliance of American business is… Actually, this is one of my theories about why the Europeans are so gung-ho about data privacy and regulation is because they so often interact with European companies.

“I think one of the brilliance of American business is… Actually, this is one of my theories about why the Europeans are so gung-ho about data privacy and regulation is because they so often interact with European companies.”
Speaker
Ben Thompson
Publisher
Cheeky Pint

12 / evaluation

And if you're just an app on a phone, you can't build a platform. And the problem is that I think being an advertising-based model is generally incompatible with being a platform.

“And if you're just an app on a phone, you can't build a platform. And the problem is that I think being an advertising-based model is generally incompatible with being a platform.”
Speaker
Ben Thompson
Publisher
Cheeky Pint

13 / evaluation

I've made this disagreement before and they get mad about it, but they characterize themselves as being totally writer-friendly. And I think that was a mistake because it's impossible for them to be ultimately writer-friendly because the most writer-friendly setup is running an open source software on your own server.

“I've made this disagreement before and they get mad about it, but they characterize themselves as being totally writer-friendly. And I think that was a mistake because it's impossible for them to be ultimately writer-friendly because the most writer-friendly setup is running an open source software on your own server.”
Speaker
Ben Thompson
Publisher
Cheeky Pint

14 / preference

It's still great. But there's a number of restaurants that I used to always take people to, like holes in the wall that I knew had super good beef noodles or something.

“It's still great. But there's a number of restaurants that I used to always take people to, like holes in the wall that I knew had super good beef noodles or something.”
Speaker
Ben Thompson
Publisher
Cheeky Pint

15 / preference

Just because it just shows up, I'm moving back to Wisconsin, so I'm buying stuff for the house and I get all those ski hangers and think those would be great.

“Just because it just shows up, I'm moving back to Wisconsin, so I'm buying stuff for the house and I get all those ski hangers and think those would be great.”
Speaker
Ben Thompson
Publisher
Cheeky Pint

16 / commitment

There was a thumb on the scale here. And I started talking about it then, and I did support the ban of TikTok or the forced divesture from China because it seems fairly insane to have a primary information source controlled by your chief geopolitical adversary.

“There was a thumb on the scale here. And I started talking about it then, and I did support the ban of TikTok or the forced divesture from China because it seems fairly insane to have a primary information source controlled by your chief geopolitical adversary.”
Speaker
Ben Thompson
Publisher
Cheeky Pint

19 / evaluation

You get exactly what you asked for. And I think the extent to how powerful this already works, they're just stuck on “50% of my ads work, I don't know which ones.

“You get exactly what you asked for. And I think the extent to how powerful this already works, they're just stuck on “50% of my ads work, I don't know which ones.”
Speaker
Ben Thompson
Publisher
Cheeky Pint

21 / evaluation

The sooner you can demonstrate that to someone, the sooner they are going to take advantage of whatever means you have to follow, to subscribe, or whatever it might be, because it's not just a promise of consistency, but it's evidence of that.

“The sooner you can demonstrate that to someone, the sooner they are going to take advantage of whatever means you have to follow, to subscribe, or whatever it might be, because it's not just a promise of consistency, but it's evidence of that.”
Speaker
Ben Thompson
Publisher
Acquired

22 / belief

I think that's the other company I've mostly been pretty right about over the years along with Microsoft or probably my two long standing best calls, but I'm not like waking up in the morning killing myself.

“I think that's the other company I've mostly been pretty right about over the years along with Microsoft or probably my two long standing best calls, but I'm not like waking up in the morning killing myself.”
Speaker
Ben Thompson
Publisher
Acquired

28 / belief

I think that of my work experience, the Microsoft bit was certainly the most impactful, not just because of what I learned about Microsoft, but just what you learn about big companies (I think) in general.

“I think that of my work experience, the Microsoft bit was certainly the most impactful, not just because of what I learned about Microsoft, but just what you learn about big companies (I think) in general.”
Speaker
Ben Thompson
Publisher
Acquired

29 / commitment

I usually have a very good memory of everything that I've written. But every now and then, I will encounter a piece where there's someone linked to it or come up when I'm searching for it.

“I usually have a very good memory of everything that I've written. But every now and then, I will encounter a piece where there's someone linked to it or come up when I'm searching for it.”
Speaker
Ben Thompson
Publisher
Acquired

30 / belief

To go to the back of the Hawaii trip, there was an aspect about going to Microsoft. It's like, well, I should go to a place that is directly oppositional to everything I believe in.

“To go to the back of the Hawaii trip, there was an aspect about going to Microsoft. It's like, well, I should go to a place that is directly oppositional to everything I believe in.”
Speaker
Ben Thompson
Publisher
Acquired

31 / belief

I think, actually, often the better interviews are with other analysts or people in different spaces. This also solved the how do I cover startups, because part of not being a reporter and being independent is that public companies have to disclose a lot of data.

“I think, actually, often the better interviews are with other analysts or people in different spaces. This also solved the how do I cover startups, because part of not being a reporter and being independent is that public companies have to disclose a lot of data.”
Speaker
Ben Thompson
Publisher
Acquired

33 / belief

One thing I think is great, sort of I went back to Substack and making it easy to pay, I think the real great thing for Substack and Substack writers today, it's not that it's easy to pay, but people aren't scared to give their money to some random writer on the Internet.

“One thing I think is great, sort of I went back to Substack and making it easy to pay, I think the real great thing for Substack and Substack writers today, it's not that it's easy to pay, but people aren't scared to give their money to some random writer on the Internet.”
Speaker
Ben Thompson
Publisher
Acquired

40 / evaluation

Then I think the first month, when I tore all that out, I screwed up the subscription, so I double charged a whole bunch of people to process all these refunds as well as customer support.

“Then I think the first month, when I tore all that out, I screwed up the subscription, so I double charged a whole bunch of people to process all these refunds as well as customer support.”
Speaker
Ben Thompson
Publisher
Acquired

41 / evaluation

Honestly, the biggest change that happened when I did raise prices was it didn't affect growth at all, except that I had a lot more people switch to annual subscriptions, because I like pre-announces like, hey, if you want to get a year at the old price, which is great, because I want people with annual subscriptions as we discussed at the beginning.

“Honestly, the biggest change that happened when I did raise prices was it didn't affect growth at all, except that I had a lot more people switch to annual subscriptions, because I like pre-announces like, hey, if you want to get a year at the old price, which is great, because I want people with annual subscriptions as we discussed at the beginning.”
Speaker
Ben Thompson
Publisher
Acquired

44 / evaluation

The metric I was paying attention to was people who visited the homepage on days I didn't post, because to me, those were people that were hoping I had written, and they wanted more from me.

“The metric I was paying attention to was people who visited the homepage on days I didn't post, because to me, those were people that were hoping I had written, and they wanted more from me.”
Speaker
Ben Thompson
Publisher
Acquired

45 / evaluation

Automattic worked out. It actually worked out even better because I was hired as a growth engineer or whatever, which I didn't really know anything about, but then the team I was on pivoted shortly after I was there, to building a new back end of WordPress.

“Automattic worked out. It actually worked out even better because I was hired as a growth engineer or whatever, which I didn't really know anything about, but then the team I was on pivoted shortly after I was there, to building a new back end of WordPress.”
Speaker
Ben Thompson
Publisher
Acquired

47 / preference

For example, now you can consume the daily update via a podcast or my articles via podcast, I think that's actually very much in line with my vision and view of Stratechery, which is, this is a publication that I write and I will make it as easy for you to consume in the way you want to consume as possible.

“For example, now you can consume the daily update via a podcast or my articles via podcast, I think that's actually very much in line with my vision and view of Stratechery, which is, this is a publication that I write and I will make it as easy for you to consume in the way you want to consume as possible.”
Speaker
Ben Thompson
Publisher
Acquired

52 / belief

I think there’s going to be a mind shift, where we need to be willing to go into those areas with massive regulatory overhead, with massive red tape, because that’s the real growth opportunity.

“I think there’s going to be a mind shift, where we need to be willing to go into those areas with massive regulatory overhead, with massive red tape, because that’s the real growth opportunity.”
Speaker
Ben Thompson
Publisher
Conversations with Tyler

56 / belief

I think there’s a bigger challenge, in general, for a company like Facebook where, if you think about public relations, it’s very tied up into the media and that sort of area, where there’s a certain tension already in that sort of relationship, particularly when it comes to the health of their underlying businesses.

“I think there’s a bigger challenge, in general, for a company like Facebook where, if you think about public relations, it’s very tied up into the media and that sort of area, where there’s a certain tension already in that sort of relationship, particularly when it comes to the health of their underlying businesses.”
Speaker
Ben Thompson
Publisher
Conversations with Tyler

59 / belief

I think the attributing causation to these companies when, if you think about how they work and how they have power in the market, it is by giving people what they want, which it follows — people want to be polarized, they’re going to get polarized things.

“I think the attributing causation to these companies when, if you think about how they work and how they have power in the market, it is by giving people what they want, which it follows — people want to be polarized, they’re going to get polarized things.”
Speaker
Ben Thompson
Publisher
Conversations with Tyler

61 / evaluation

Google in particular is notorious for this, for launching products all the time that never succeed. But it doesn’t matter because they have that core product with the huge network effects that lets them do that end fail.

“Google in particular is notorious for this, for launching products all the time that never succeed. But it doesn’t matter because they have that core product with the huge network effects that lets them do that end fail.”
Speaker
Ben Thompson
Publisher
Conversations with Tyler

63 / recommendation

I think I mentioned that: that venture capitalists need to change their mindset, generally, to be willing to go into spaces where upfront capital investment is not sufficient — there needs to be sufficient ongoing expenditure on a marginal basis for a product — and be willing to accept that.

“I think I mentioned that: that venture capitalists need to change their mindset, generally, to be willing to go into spaces where upfront capital investment is not sufficient — there needs to be sufficient ongoing expenditure on a marginal basis for a product — and be willing to accept that.”
Speaker
Ben Thompson
Publisher
Conversations with Tyler

64 / prediction

New teachers would come, and you could tell right away which ones would not make it because that sort of stuff would just drive them crazy, and they’d be gone in a month or two.

“New teachers would come, and you could tell right away which ones would not make it because that sort of stuff would just drive them crazy, and they’d be gone in a month or two.”
Speaker
Ben Thompson
Publisher
Conversations with Tyler

65 / evaluation

They’re very different than the dominant companies of old that were like monopolies based on controlling distribution. They had no need to service their customers well because their customers couldn’t go nowhere else.

“They’re very different than the dominant companies of old that were like monopolies based on controlling distribution. They had no need to service their customers well because their customers couldn’t go nowhere else.”
Speaker
Ben Thompson
Publisher
Conversations with Tyler

66 / evaluation

And why? Because Facebook is the digitization of your friends and family. Where I’m from, friends and family is very central in a way that in Silicon Valley — where a lot of people are running away from their friends and family to pursue this dream or to get away — is less cognizant of.

“And why? Because Facebook is the digitization of your friends and family. Where I’m from, friends and family is very central in a way that in Silicon Valley — where a lot of people are running away from their friends and family to pursue this dream or to get away — is less cognizant of.”
Speaker
Ben Thompson
Publisher
Conversations with Tyler

67 / evaluation

I just mentioned the context of Facebook. They’re so convinced that they are a force for good and changing the world that they can’t even fathom that they’re not, which leaves them unprepared to answer very legitimate questions about their effects on the world because they don’t have the — I don’t know if empathy’s the right word — but they don’t have the empathy for the possibility that they might not be, which doesn’t allow them to even create the right response.

“I just mentioned the context of Facebook. They’re so convinced that they are a force for good and changing the world that they can’t even fathom that they’re not, which leaves them unprepared to answer very legitimate questions about their effects on the world because they don’t have the — I don’t know if empathy’s the right word — but they don’t have the empathy for the possibility that they might not be, which doesn’t allow them to even create the right response.”
Speaker
Ben Thompson
Publisher
Conversations with Tyler

68 / preference

The reason I like that book and go back to it, even though I think he’s taken the concept a little too far, and one of the first articles I got traction on was saying why he got Apple so wrong, but what I like about that book specifically is the fundamental premise is managers can do the “right thing” and fail.

“The reason I like that book and go back to it, even though I think he’s taken the concept a little too far, and one of the first articles I got traction on was saying why he got Apple so wrong, but what I like about that book specifically is the fundamental premise is managers can do the “right thing” and fail.”
Speaker
Ben Thompson
Publisher
Conversations with Tyler
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