Public evidence record
Published podcast speaker
Claim ledger
25 transcript-backed records
01 / evaluation
“I’ll talk about the Direct File team for instance. They were building something that was better, that works for people.”
02 / belief
“I think that a more digital transformation approach that is instead able to change over time more quickly and say, “Wait, this target is no longer helping us get where we wanted to go.”
03 / belief
“I am somebody who would agree that you’re going to have to be far more tolerant of mistakes than we have been. I think a lot of people that I worked with agreed with that.”
04 / observation
“We can’t imagine that in the federal civil service, and I’m not advocating for that, but I am advocating for us getting out of the trap of “this is the only way it can be” when clearly, even in our own country, there are 50 different models that we could pull from.”
05 / uncertainty
“I think you may see countries realize this and take more drastic steps to maintain their sovereignty, which I don’t know how they’re going to do it.”
06 / uncertainty
“I don’t know what’s going to happen. I do think this is the disruption that we’re getting, whether it’s the disruption we wanted.”
07 / belief
“I’m more talking about where I see interesting change happening that others could follow. Colorado as well — I think what Polis is doing is really interesting.”
08 / belief
“I think reinventing government happened at a time when we were just at the beginning of this digital revolution.”
09 / uncertainty
“I don’t know if it’s 50 percent, but it does need to be freed from the constraints that it seems not to be able to shake.”
10 / belief
“Everyone is very concerned — I think understandably so — about, for instance, some of the younger and less experienced members of the DOGE team getting access to systems.”
11 / belief
“The unions — if they were performing properly to actually advance the needs and interests of all of their members — would take a different stance, I believe.”
12 / belief
“I experienced that myself helping start USDS, the United States Digital Service. It’s creating something new, but it still — and I think, even up until inauguration day — just had far less power than the existing infrastructures, CIOs of agencies, the procurement frameworks.”
13 / belief
“I’m trying to get my head around AGI as opposed to the chat bot that I think doesn’t actually fulfill that at the moment.”
14 / belief
“I think we are holding public servants essentially accountable to metrics that are not proxies for real outcomes that people care about.”
15 / belief
“Maybe there won’t be any difference to somebody to know that it’s AGI versus a human. Right now, I think people want to know it’s a human.”
16 / belief
“I think one of the issues though is that there is more accountability to process in government than in the private sector, I believe.”
17 / belief
“I think that’s part of the problem, that it’s been directly translated into the public sector.”
18 / prediction
“We’ll either end up, I think, even further privatizing not just the software, but the whole operations as the software and the operations are increasingly melded — again, this is not new — or we’ll be forced finally to gain the internal competence that we have always needed and start to do this a little bit better.”
19 / preference
“I actually get a lot of inspiration from the UK because they started the Government Digital Service there, which was the inspiration for USDS.”
20 / evaluation
“In the current reality, I do see that they are often, I think, advocating for policies that are actually not in the interests of their members.”
21 / recommendation
“If you want your government to be able to achieve its goals — and I think New York’s got some good goals that they’re not achieving — you need to be able to hire the right people and fire the wrong ones, so you’ve got to look at that civil service system.”
22 / evaluation
“They are anxious because they feel like the bureaucracy doesn’t do what they told them to do. It’s not a surprise that they don’t because of the structures, but the change that we’re talking about, I think, is really profound.”
23 / evaluation
“I think another thing people don’t recognize when they’re trying to make comparisons between the way we run our government and any other country is that we have policy complexity and legacy that just goes back further than they do.”
24 / prediction
“” He turned to me and, in front of everyone, he said, “You’re right except it needs to be 50 percent because when we’ve had 15 percent or 20 percent cuts, it doesn’t shock the system enough to actually change behavior.”
25 / evaluation
“What a social safety net is supposed to be about is, actually, fundamentally helping someone get through a tough time, and that requires humans, I think.”