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Jennifer Pahlka: evaluation

9 Apr 2025 Conversations with Tyler Jennifer Pahlka on Reforming Government

“What a social safety net is supposed to be about is, actually, fundamentally helping someone get through a tough time, and that requires humans, I think.”

— Jennifer Pahlka

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Speaker
Jennifer Pahlka
Attribution
Verified speaker
Claim type
evaluation
Recorded
9 Apr 2025
Publisher
Conversations with Tyler

Transcript context

…I think I’m going to ask everyone this question for the next two years. Does it just mean firing a lot of people? I don’t know. Take social services for example. We have a lot of people in government doing pretty low-value work. It’s essentially paperwork. All of our social safety net is paperwork. It’s lots and lots of different kinds of paperwork at lots of different levels. People who fundamentally just want to help another human being just do paperwork and IT systems and compliance. What a social safety net is supposed to be about is, actually, fundamentally helping someone get through a tough time, and that requires humans, I think. To the degree that it can, rather than just displace people — though it probably will displace workers — move people to higher-value work that helps people more, that is what we should be trying to craft it to do. So, we should shift humans more into what kind of jobs?…

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