01 / recommendation
Mentions personal use of Hangouts. Mentions personal use of Skype.
“They probably won’t even send the sales guy to talk to you. But also, I use Hangouts and I use Skype.”
- Speaker
- Ben Gilbert
- Publisher
- Acquired
Acquired / episode intelligence
The Zoom IPO (with Santi Subotovsky)
Speakers in the public record
Claim mix
evaluation 7belief 4prediction 2recommendation 1uncertainty 1commitment 1observation 1preference 1
Evidence policy
Every row below preserves an exact excerpt. Identified speakers are linked; unresolved voices are labeled and excluded from people counts.
Claim ledger
The useful parts, with receipts.
18 published records
02 / belief
I think the thing that would paint this as a negative picture would be if it turned out that the real business was just the video conferencing and there wasn’t this additional value to be gained by being a Zoom customer, or if they hit some ceiling on growth and they didn’t continue growing in the way that they could and that they actually ended up being smaller.
“I think the thing that would paint this as a negative picture would be if it turned out that the real business was just the video conferencing and there wasn’t this additional value to be gained by being a Zoom customer, or if they hit some ceiling on growth and they didn’t continue growing in the way that they could and that they actually ended up being smaller.”
- Speaker
- Ben Gilbert
- Publisher
- Acquired
03 / belief
We just talked about this but I want to highlight again, of the A+ companies who had gone public this year that we’ve covered. I think now three of four have been pivots.
“We just talked about this but I want to highlight again, of the A+ companies who had gone public this year that we’ve covered. I think now three of four have been pivots.”
- Speaker
- David Rosenthal
- Publisher
- Acquired
04 / belief
Last year, 60% of our new investments are outside of the Bay Area. So, bringing us back to this pursuit of happiness, I believe that Zoom is democratizing and globalizing the pursuit of happiness.
“Last year, 60% of our new investments are outside of the Bay Area. So, bringing us back to this pursuit of happiness, I believe that Zoom is democratizing and globalizing the pursuit of happiness.”
- Speaker
- Santi Subotovsky
- Publisher
- Acquired
05 / uncertainty
I mean, the narratives were amazing. I don’t know that there was a bear narrative.
“I mean, the narratives were amazing. I don’t know that there was a bear narrative.”
- Speaker
- David Rosenthal
- Publisher
- Acquired
06 / belief
Stanford is the first customer. I think that actually ends up becoming a great beachhead customer for them.
“Stanford is the first customer. I think that actually ends up becoming a great beachhead customer for them.”
- Speaker
- David Rosenthal
- Publisher
- Acquired
07 / evaluation
We were all there even though we didn’t all start there as we did more work and everyone met Eric, they tried the product, we got to this one where we said, “Yeah, this is something that we need to do even if it doesn’t work out.
“We were all there even though we didn’t all start there as we did more work and everyone met Eric, they tried the product, we got to this one where we said, “Yeah, this is something that we need to do even if it doesn’t work out.”
- Speaker
- Santi Subotovsky
- Publisher
- Acquired
08 / commitment
As you can tell from this clip, Eric is incredibly grounded, humble, and quite a different type of Silicon Valley CEO as we will see when we get into this episode.
“As you can tell from this clip, Eric is incredibly grounded, humble, and quite a different type of Silicon Valley CEO as we will see when we get into this episode.”
- Speaker
- Ben Gilbert
- Publisher
- Acquired
09 / prediction
In the beginning part of the episode, every big market or most big markets, I think, they go through cycles of disruption and cycles of innovation.
“In the beginning part of the episode, every big market or most big markets, I think, they go through cycles of disruption and cycles of innovation.”
- Speaker
- David Rosenthal
- Publisher
- Acquired
10 / observation
By the end, though, of Eric’s time at Cisco after the acquisition, he was going around and spending a lot more time with Cisco customers and former WebEx customers that are now Cisco customers. This is going to sound simplistic but bear with us here because it’s really important, he starts noticing that they’re really unhappy with the product, this is now 2009, 2010, 2011.
“By the end, though, of Eric’s time at Cisco after the acquisition, he was going around and spending a lot more time with Cisco customers and former WebEx customers that are now Cisco customers. This is going to sound simplistic but bear with us here because it’s really important, he starts noticing that they’re really unhappy with the product, this is now 2009, 2010, 2011.”
- Speaker
- David Rosenthal
- Publisher
- Acquired
11 / evaluation
When you look at the business impact on that, what’s going on with the company now when Jake, Santi’s partner here at Emergence, joined us on the Limited Partner Show, made the comment that, “What we like to look for is triple-triple double-double in SaaS companies, that first two years it’s great to see it triple, second two years it’s great to see it double, and it sort of gets smaller after that,” Zoom is still a massive growth story.
“When you look at the business impact on that, what’s going on with the company now when Jake, Santi’s partner here at Emergence, joined us on the Limited Partner Show, made the comment that, “What we like to look for is triple-triple double-double in SaaS companies, that first two years it’s great to see it triple, second two years it’s great to see it double, and it sort of gets smaller after that,” Zoom is still a massive growth story.”
- Speaker
- Ben Gilbert
- Publisher
- Acquired
12 / evaluation
I was thinking about it as education was a great beachhead customer because they are ready to adopt, but that’s such a good point too.
“I was thinking about it as education was a great beachhead customer because they are ready to adopt, but that’s such a good point too.”
- Speaker
- David Rosenthal
- Publisher
- Acquired
13 / evaluation
Then those younger generations get into the workforce and they demand the same type of experiences. This was not only a great decision by Eric to focus on education early on, but I feel that they also created a lot of value because if you’re trying to communicate to someone and deliver a message and people are remote, they can’t show up to class and you have a seamless way to communicate, that’s going to have a huge impact.
“Then those younger generations get into the workforce and they demand the same type of experiences. This was not only a great decision by Eric to focus on education early on, but I feel that they also created a lot of value because if you’re trying to communicate to someone and deliver a message and people are remote, they can’t show up to class and you have a seamless way to communicate, that’s going to have a huge impact.”
- Speaker
- Santi Subotovsky
- Publisher
- Acquired
14 / preference
You want to make sure that you not only get the right partner, but you also get the right group of people because partners are just one piece of a firm, you want to make sure that everyone is invested in your success.
“You want to make sure that you not only get the right partner, but you also get the right group of people because partners are just one piece of a firm, you want to make sure that everyone is invested in your success.”
- Speaker
- Santi Subotovsky
- Publisher
- Acquired
15 / evaluation
I think any great investor and partner does, that the most important thing is the DNA of the team you’re backing.
“I think any great investor and partner does, that the most important thing is the DNA of the team you’re backing.”
- Speaker
- David Rosenthal
- Publisher
- Acquired
16 / prediction
I think he learned a good lesson there because he does not burn capital, as we will learn.
“I think he learned a good lesson there because he does not burn capital, as we will learn.”
- Speaker
- David Rosenthal
- Publisher
- Acquired
17 / evaluation
Then when I met Eric for the first time, I realized that it was more than just the product working, it was strong leadership and someone who was committed to doing things right.
“Then when I met Eric for the first time, I realized that it was more than just the product working, it was strong leadership and someone who was committed to doing things right.”
- Speaker
- Santi Subotovsky
- Publisher
- Acquired
18 / evaluation
In many ways it is classic, old school Silicon Valley. It is an enterprise software startup, it’s located in San Jose, down on The Peninsula, and the DNA, as we will see, came out of a classic 90s startup WebEx, but it’s also undeniably part of this new wave of IPOs and part of the A+ cohort of companies that are coming out here.
“In many ways it is classic, old school Silicon Valley. It is an enterprise software startup, it’s located in San Jose, down on The Peninsula, and the DNA, as we will see, came out of a classic 90s startup WebEx, but it’s also undeniably part of this new wave of IPOs and part of the A+ cohort of companies that are coming out here.”
- Speaker
- David Rosenthal
- Publisher
- Acquired