High Signal Podcasts Evidence ledger
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Public evidence record

Jason Shah

Published podcast speaker

Claims
20
Episodes
1
Shows
1
Named items
0

Claim ledger

What Jason said.

11 transcript-backed records

01 / belief

I've seen whether it's Brian caring about the full bleed image on the homepage, whether it's Jeff Bezos who famously would receive customer emails, read many of them, forward them, and he's famous for question mark emails where for his time's sake he would just forward an email to a leader with a question mark and you would just have to figure it out and then report back in 24 hours with the resolution thereof. But nothing's above them, and a lot of founders or a lot of CEOs or even CPOs and leaders think you get to a certain point and then I'm above a product spec, I'm above looking at the data running a sequel query, and I think that that is a mistake in a lot of ways, especially from a standpoint of who people come to respect as well as efficacy at one's job.

“I've seen whether it's Brian caring about the full bleed image on the homepage, whether it's Jeff Bezos who famously would receive customer emails, read many of them, forward them, and he's famous for question mark emails where for his time's sake he would just forward an email to a leader with a question mark and you would just have to figure it out and then report back in 24 hours with the resolution thereof. But nothing's above them, and a lot of founders or a lot of CEOs or even CPOs and leaders think you get to a certain point and then I'm above a product spec, I'm above looking at the data running a sequel query, and I think that that is a mistake in a lot of ways, especially from a standpoint of who people come to respect as well as efficacy at one's job.”
Speaker
Jason Shah
Publisher
Lenny's Podcast

02 / belief

You could do five, 10 year rounds, right? And so, I think that in terms of sticking it out, maybe I'm biased, I think that some of the absolute sort gems, if you will, in Silicon Valley and tech are the teammates that are willing to stay around for 4, 5, 6, 7 years, and they have institutional knowledge that nobody has.

“You could do five, 10 year rounds, right? And so, I think that in terms of sticking it out, maybe I'm biased, I think that some of the absolute sort gems, if you will, in Silicon Valley and tech are the teammates that are willing to stay around for 4, 5, 6, 7 years, and they have institutional knowledge that nobody has.”
Speaker
Jason Shah
Publisher
Lenny's Podcast

03 / belief

I mean, I think that the biggest surprise to me, despite what we were just talking about, was how big some products have gotten without kind of the traditional either product manager role or without the playbooks that we're so used to from the last 20 years of the internet.

“I mean, I think that the biggest surprise to me, despite what we were just talking about, was how big some products have gotten without kind of the traditional either product manager role or without the playbooks that we're so used to from the last 20 years of the internet.”
Speaker
Jason Shah
Publisher
Lenny's Podcast

04 / belief

I mean, I think you're totally right, and the only brief thing I would add to the way that you put it which I think captures the essence here is I think we all have a lot of false precision about what we think a given career move is going to lead to or what it's going to be like, and we forget that a lot of career decisions are made out of maybe 10 hours cumulatively talking to a team and getting signals.

“I mean, I think you're totally right, and the only brief thing I would add to the way that you put it which I think captures the essence here is I think we all have a lot of false precision about what we think a given career move is going to lead to or what it's going to be like, and we forget that a lot of career decisions are made out of maybe 10 hours cumulatively talking to a team and getting signals.”
Speaker
Jason Shah
Publisher
Lenny's Podcast

05 / belief

I mean, if great is one of your favorite words, maybe you could stretch it, but I think if you were in a room with your peers at Amazon, they might put some red pen through any greats that are used there. So, I found that really helpful, and it also helps force out of this box that product managers, product leaders tend to get into of thinking that they are always the customer and being a little sort of intellectually lazy, where I'm like, "Yeah, I would like Prime, so let me write the quote for what I would like," but maybe I'm only a small segment within our total customer addressable market.

“I mean, if great is one of your favorite words, maybe you could stretch it, but I think if you were in a room with your peers at Amazon, they might put some red pen through any greats that are used there. So, I found that really helpful, and it also helps force out of this box that product managers, product leaders tend to get into of thinking that they are always the customer and being a little sort of intellectually lazy, where I'm like, "Yeah, I would like Prime, so let me write the quote for what I would like," but maybe I'm only a small segment within our total customer addressable market.”
Speaker
Jason Shah
Publisher
Lenny's Podcast

06 / belief

I think that combination of having a direct need for something that emerges as well as if somebody's had either a bad experience or not even had any experience with somebody who can play this role which is quite common in Web3, especially because a lot of folks are relatively early in their career, given the kind of accessibility of the space, and I think frankly the more adept understanding of the space naturally that a lot of people have when they're early in their career and less set in their ways.

“I think that combination of having a direct need for something that emerges as well as if somebody's had either a bad experience or not even had any experience with somebody who can play this role which is quite common in Web3, especially because a lot of folks are relatively early in their career, given the kind of accessibility of the space, and I think frankly the more adept understanding of the space naturally that a lot of people have when they're early in their career and less set in their ways.”
Speaker
Jason Shah
Publisher
Lenny's Podcast

07 / belief

" Again, a reframing in this case around, yeah, we might disagree or squabble about certain things at a detail level, but I understand what we all came here to do and let's focus on that and how this is a part of that versus just focusing on maybe the means to an end versus the end itself, and the end always brings a lot of clarity in my experience.

“" Again, a reframing in this case around, yeah, we might disagree or squabble about certain things at a detail level, but I understand what we all came here to do and let's focus on that and how this is a part of that versus just focusing on maybe the means to an end versus the end itself, and the end always brings a lot of clarity in my experience.”
Speaker
Jason Shah
Publisher
Lenny's Podcast

08 / belief

I think people tend to, when they see that both companies have some sort of working backwards process of thought, I would say working backwards on one hand and then 11-star experience on the other.

“I think people tend to, when they see that both companies have some sort of working backwards process of thought, I would say working backwards on one hand and then 11-star experience on the other.”
Speaker
Jason Shah
Publisher
Lenny's Podcast

09 / belief

Founders are too smart, especially at all these companies we've talked about, to be fooled with a simple renaming of something. But I think the combination of a bigger idea, more exciting idea that was at the heart of what we were all going after together, combined with a simple way of communicating it because I've also seen big ideas that are poorly communicated fall flat on their face and not achieve the intended outcome.

“Founders are too smart, especially at all these companies we've talked about, to be fooled with a simple renaming of something. But I think the combination of a bigger idea, more exciting idea that was at the heart of what we were all going after together, combined with a simple way of communicating it because I've also seen big ideas that are poorly communicated fall flat on their face and not achieve the intended outcome.”
Speaker
Jason Shah
Publisher
Lenny's Podcast

10 / belief

Yeah, it's a great question. It's really important, right, because we've seen in this space that there are these cycles, and I think that morale and ability to keep building are the determinants of long-term success, and if everybody kind of takes the ball and goes home, that uncertain future won't necessarily materialize.

“Yeah, it's a great question. It's really important, right, because we've seen in this space that there are these cycles, and I think that morale and ability to keep building are the determinants of long-term success, and if everybody kind of takes the ball and goes home, that uncertain future won't necessarily materialize.”
Speaker
Jason Shah
Publisher
Lenny's Podcast

11 / belief

I think the biggest thing I look for is a growth mindset, to be able to reflect on an experience like that and be vocally self-critical without unproductively being hard on one's self, and I think that the dimension of asking about risk gets at their psychology and how do they think about not only their career, but if they were to work with me, how would they approach problem solving and taking bets on the business.

“I think the biggest thing I look for is a growth mindset, to be able to reflect on an experience like that and be vocally self-critical without unproductively being hard on one's self, and I think that the dimension of asking about risk gets at their psychology and how do they think about not only their career, but if they were to work with me, how would they approach problem solving and taking bets on the business.”
Speaker
Jason Shah
Publisher
Lenny's Podcast
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