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Dharmesh Shah

Published podcast speaker

Claims
36
Episodes
2
Shows
2
Named items
0

Claim ledger

What Dharmesh said.

36 transcript-backed records

01 / uncertainty

Then imagine someone else says, oh, you know, I want to build a brand-building agent for startups and entrepreneurs to come up with names for their startup. Like a common problem, every startup is like, ah, I don't know what to call it.

“Then imagine someone else says, oh, you know, I want to build a brand-building agent for startups and entrepreneurs to come up with names for their startup. Like a common problem, every startup is like, ah, I don't know what to call it.”
Speaker
Dharmesh Shah
Publisher
Latent Space

03 / commitment

Like there are use cases where, and we make these choices all the time, that I will trade, not all privacy, but I will trade some privacy for some productivity gain or some benefit to me that says, oh, I don't care about that particular data being online if it gives me this in return, or I don't mind sharing this information with this company.

“Like there are use cases where, and we make these choices all the time, that I will trade, not all privacy, but I will trade some privacy for some productivity gain or some benefit to me that says, oh, I don't care about that particular data being online if it gives me this in return, or I don't mind sharing this information with this company.”
Speaker
Dharmesh Shah
Publisher
Latent Space

05 / belief

I know the term was already taken, but it hasn't been used for like 15 years now for its original purpose. But what I think should exist in the world is right now, our information, all of us, nodes are in the social graph at Meta or the professional graph at LinkedIn.

“I know the term was already taken, but it hasn't been used for like 15 years now for its original purpose. But what I think should exist in the world is right now, our information, all of us, nodes are in the social graph at Meta or the professional graph at LinkedIn.”
Speaker
Dharmesh Shah
Publisher
Latent Space

08 / belief

I'm totally cool with that. But I think what's going to happen is that in the same way you might collaborate with a team member on Slack or Teams or whatever you use, you can imagine a series of agents that do specific things just like a team member might do, that you can delegate things to.

“I'm totally cool with that. But I think what's going to happen is that in the same way you might collaborate with a team member on Slack or Teams or whatever you use, you can imagine a series of agents that do specific things just like a team member might do, that you can delegate things to.”
Speaker
Dharmesh Shah
Publisher
Latent Space

11 / belief

I think that's going to unlock so many things just because, and we're already starting to see it. So I think MCP or something like it is going to be the next major unlock because it allows systems that don't know about each other, don't need to, it's that kind of decoupling of like Sentry and whatever tools someone else was building.

“I think that's going to unlock so many things just because, and we're already starting to see it. So I think MCP or something like it is going to be the next major unlock because it allows systems that don't know about each other, don't need to, it's that kind of decoupling of like Sentry and whatever tools someone else was building.”
Speaker
Dharmesh Shah
Publisher
Latent Space

17 / prediction

I still like to think about—because we'll talk about multi-agent systems, because I think—so we've accepted, which I think is true, lots of people have said it, and you've hopefully combined some of those clips of really smart people saying this is the year of agents, and I completely agree, it is the year of agents.

“I still like to think about—because we'll talk about multi-agent systems, because I think—so we've accepted, which I think is true, lots of people have said it, and you've hopefully combined some of those clips of really smart people saying this is the year of agents, and I completely agree, it is the year of agents.”
Speaker
Dharmesh Shah
Publisher
Latent Space

18 / evaluation

One is the cost of kind of development and coding and things like that stuff that, you know, we talk about. But then like in your example, you know, one of the risks that we have is that because adding a feature, uh, like a save or whatever the feature might be to a product as that price tends towards zero, are we going to be less discriminant about what features we add as a result of making more product products more complicated, which has a negative impact on the user and navigate negative impact on the business.

“One is the cost of kind of development and coding and things like that stuff that, you know, we talk about. But then like in your example, you know, one of the risks that we have is that because adding a feature, uh, like a save or whatever the feature might be to a product as that price tends towards zero, are we going to be less discriminant about what features we add as a result of making more product products more complicated, which has a negative impact on the user and navigate negative impact on the business.”
Speaker
Dharmesh Shah
Publisher
Latent Space

20 / evaluation

What they don't recognize is that it's not just about the denominator, there's a numerator as well, which is what's the total economic value that's possible. And I would argue that's growing faster than the kind of denominator is, that the actual economic value that's possible as a result of software and what engineers can produce, you know, with the tools that they will have at hand.

“What they don't recognize is that it's not just about the denominator, there's a numerator as well, which is what's the total economic value that's possible. And I would argue that's growing faster than the kind of denominator is, that the actual economic value that's possible as a result of software and what engineers can produce, you know, with the tools that they will have at hand.”
Speaker
Dharmesh Shah
Publisher
Latent Space

21 / prediction

We have clicks, touches, swipes, now voice, whatever it is, the set of primitives that exist right now, we will combine them in, uh, in interesting ways, but where I think AI is going to be headed on, I think on the UI front is the same place is headed on the science front that originally it's like, oh, well, based on the things that we know right now, it'll sort of combine them, but we're like right at the cusp of it being able to actual novel research.

“We have clicks, touches, swipes, now voice, whatever it is, the set of primitives that exist right now, we will combine them in, uh, in interesting ways, but where I think AI is going to be headed on, I think on the UI front is the same place is headed on the science front that originally it's like, oh, well, based on the things that we know right now, it'll sort of combine them, but we're like right at the cusp of it being able to actual novel research.”
Speaker
Dharmesh Shah
Publisher
Latent Space

22 / prediction

Because I think that's the next, in my mind, the next frontier is actual long-term memory, both for agents and then for agentic networks and a trustable, verifiable, I won't say privacy first, but privacy oriented way.

“Because I think that's the next, in my mind, the next frontier is actual long-term memory, both for agents and then for agentic networks and a trustable, verifiable, I won't say privacy first, but privacy oriented way.”
Speaker
Dharmesh Shah
Publisher
Latent Space

23 / evaluation

But here's the other social reason why I think founders should go public, which is... So in HubSpot, and I hadn't thought about this so I'm not going to take credit for being this generous, magnanimous person, is that in our first pre-public years, I think we were eight years old when we went public, we had created roughly a billion dollars in market cap, give or take.

“But here's the other social reason why I think founders should go public, which is... So in HubSpot, and I hadn't thought about this so I'm not going to take credit for being this generous, magnanimous person, is that in our first pre-public years, I think we were eight years old when we went public, we had created roughly a billion dollars in market cap, give or take.”
Speaker
Dharmesh Shah
Publisher
Lenny's Podcast

24 / belief

The other mistake I think people make in product all the time is that we measure the cost of a feature based on the, usually, or even a new product, based on the cost of implementation.

“The other mistake I think people make in product all the time is that we measure the cost of a feature based on the, usually, or even a new product, based on the cost of implementation.”
Speaker
Dharmesh Shah
Publisher
Lenny's Podcast

25 / evaluation

We have the top three, whatever, our value proposition is that everything works so well together that that being in the top three and having those right features or whatever doesn't matter.

“We have the top three, whatever, our value proposition is that everything works so well together that that being in the top three and having those right features or whatever doesn't matter.”
Speaker
Dharmesh Shah
Publisher
Lenny's Podcast

27 / commitment

Some of the best startup advice I've heard is startups should focus on one thing and be really, really exceptionally world-class at that one thing. And one of our early zigs is we are going to do exactly the opposite of that.

“Some of the best startup advice I've heard is startups should focus on one thing and be really, really exceptionally world-class at that one thing. And one of our early zigs is we are going to do exactly the opposite of that.”
Speaker
Dharmesh Shah
Publisher
Lenny's Podcast

28 / belief

Yeah, so it comes down to what problem you're solving. So I think one of the mistakes I think founders make is that, especially product oriented founders, is that we fall in love with the solution instead of falling in love with the actual problem, and you need to fall in love with the problem and putting that constraint on yourself forces you to understand and at least label and define what problem you're solving because oftentimes we can describe our product or whatever, but we struggle sometimes as founders to describe the actual problem.

“Yeah, so it comes down to what problem you're solving. So I think one of the mistakes I think founders make is that, especially product oriented founders, is that we fall in love with the solution instead of falling in love with the actual problem, and you need to fall in love with the problem and putting that constraint on yourself forces you to understand and at least label and define what problem you're solving because oftentimes we can describe our product or whatever, but we struggle sometimes as founders to describe the actual problem.”
Speaker
Dharmesh Shah
Publisher
Lenny's Podcast

29 / prediction

It does not happen, and it will be a fight, because the universe is working against you. And it will take calories to fight for that simplicity, because everything, even well-intentioned people, will introduce complexity because that's the natural way of the world.

“It does not happen, and it will be a fight, because the universe is working against you. And it will take calories to fight for that simplicity, because everything, even well-intentioned people, will introduce complexity because that's the natural way of the world.”
Speaker
Dharmesh Shah
Publisher
Lenny's Podcast

30 / preference

We have a core set of things that are part of the culture, part of the thing that's like, "Okay, here's what we believe," and then there are things that the individual groups, so our head of engineering could come back, it's like, "Yeah, I know our overall, like the founder's leaning is X, but for my particular group, that doesn't really make sense.

“We have a core set of things that are part of the culture, part of the thing that's like, "Okay, here's what we believe," and then there are things that the individual groups, so our head of engineering could come back, it's like, "Yeah, I know our overall, like the founder's leaning is X, but for my particular group, that doesn't really make sense.”
Speaker
Dharmesh Shah
Publisher
Lenny's Podcast

31 / evaluation

" And- And so it's like, okay, well why would you do that? And the reason is that the one thing we wanted to be good at was solving for the actual customer problem that existed, and the customer problem that existed was not a dearth of tools, lots of great SEO blogging, everything, all the tools existed, but SMB specifically did not have the wherewithal to put all those pieces together.

“" And- And so it's like, okay, well why would you do that? And the reason is that the one thing we wanted to be good at was solving for the actual customer problem that existed, and the customer problem that existed was not a dearth of tools, lots of great SEO blogging, everything, all the tools existed, but SMB specifically did not have the wherewithal to put all those pieces together.”
Speaker
Dharmesh Shah
Publisher
Lenny's Podcast

32 / recommendation

You don't have to do a whole lot of testing because it only needs to work for one person. And the most important thing is that because it's only for one person, if it stops bringing utility, you can just turn it off.

“You don't have to do a whole lot of testing because it only needs to work for one person. And the most important thing is that because it's only for one person, if it stops bringing utility, you can just turn it off.”
Speaker
Dharmesh Shah
Publisher
Lenny's Podcast

33 / evaluation

And so we ended up doing, literally the day we went public, is we designated every single employee to be a designated insider. So that allowed us to maintain the transparency thing because there was no rule that said you could only have 5, 6, 10, and there was hundreds of people.

“And so we ended up doing, literally the day we went public, is we designated every single employee to be a designated insider. So that allowed us to maintain the transparency thing because there was no rule that said you could only have 5, 6, 10, and there was hundreds of people.”
Speaker
Dharmesh Shah
Publisher
Lenny's Podcast

34 / evaluation

" No one would ever say that, and this is the number one mistake, I think, I'm biased, I think founders make, is that they say, "Oh, we have an awesome culture, and my job is to preserve the culture.

“" No one would ever say that, and this is the number one mistake, I think, I'm biased, I think founders make, is that they say, "Oh, we have an awesome culture, and my job is to preserve the culture.”
Speaker
Dharmesh Shah
Publisher
Lenny's Podcast

35 / evaluation

As it turns out, it's just not true because as a user of X product, whatever it happens to be, it's like, okay, I've got this mental model, the thing I'm trying to accomplish, and then I have to translate that into a series of clicks, drags, touches, and swipes in order to accomplish the thing that I want in the software product that I'm using, and what varies is the degree to which that translation needs to occur.

“As it turns out, it's just not true because as a user of X product, whatever it happens to be, it's like, okay, I've got this mental model, the thing I'm trying to accomplish, and then I have to translate that into a series of clicks, drags, touches, and swipes in order to accomplish the thing that I want in the software product that I'm using, and what varies is the degree to which that translation needs to occur.”
Speaker
Dharmesh Shah
Publisher
Lenny's Podcast
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