Public evidence record
Published podcast speaker
Claim ledger
8 transcript-backed records
01 / evaluation
“" I think that's actually the opposite of what you want, because none of these people know the business as well as you get it.”
02 / evaluation
“This is something I started noticing while managing PMs and product designers at Eventbrite, and it's now coming up with Whatnot as I help them hire new PMs, is the environment in which a lot of product managers have come up is very distorted from when you and I started doing this kind of work. I think we used to always describe PMs as this gang of misfits.”
03 / evaluation
“Then when you start scaling the company because you found product-market fit, it's the first time that founders run into this classic problem of what got you here won't get you there.”
04 / evaluation
“All of these are examples of SaaS businesses that in providing a SaaS service, deal with the customer and the customer's customer. That makes it a lot easier because you already have a relationship.”
05 / evaluation
“The more scale you have tends to be you have less sophisticated customers because you're generally like a consumer thing where the customers are rational.”
06 / evaluation
“The idea is that some of the most impactful projects that product teams can work on at scale, not early stage startups per se, but at scale are the hardest to measure. And because of that, they just get chronically underfunded.”
07 / evaluation
“I think the other area to think about is when you're an early stage company, everything you're doing is trying to drive upside, like trying to drive growth in some way, it could be short term or long term, but you're trying to drive real growth for the business.”
08 / evaluation
“Progressive disclosure doesn't work that well either because in many of these cases, we never want certain types of users to find the more advanced stuff, it's just going to confuse them.”