other / uses
Carole Robin
“If you look at it all and you decide you want to apply, just apply and say, Carole, I listened to Carole Robin on this podcast, you told me to apply.”
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Published podcast speaker
Books, apps, and tools
other / uses
“If you look at it all and you decide you want to apply, just apply and say, Carole, I listened to Carole Robin on this podcast, you told me to apply.”
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16 transcript-backed records
01 / recommendation
“Questions that start with what, when, where, how. Stay away from why.”
02 / recommendation
“If you look at it all and you decide you want to apply, just apply and say, Carole, I listened to Carole Robin on this podcast, you told me to apply.”
03 / belief
“The first conversation is the conversation I have in the bar all the time with somebody." And the second conversation was a little more uncomfortable, but I sure feel a lot more known, and I think I know my partner a little bit more and now they've had a little taste of what it's going to be like.”
04 / belief
“The best thing to do first go to inquiry. Because by the way, I also, as you might imagine, I tend to err very much on the side of transparency, and so I'll say, man, I got all kinds of things going on in my head about what I think would be great for you to do, and I'm going to resist that because I, first of all may or may not hit the mark, so I'd really like to understand more.”
05 / commitment
“I will say anything that spreads the word and anything that helps people learn how to engage with each other in ways that build relationship, I'm all for.”
06 / uncertainty
“The acronym is A-F-O-G, another F-ing... I don't know your audience well enough.”
07 / belief
“I think stopping and becoming aware of what are the mental models that are driving these choices that I'm making, every behavior has in front of it a choice.”
08 / preference
“" Meaning stick with the two realities you know because we get in trouble the minute we start thinking we know the other person's reality.”
09 / preference
“I might ask more questions before I immediately go into advice because by the way, nine times out of 10, you end up giving advice on something that's not really what the person was worried about or wondering about.”
10 / recommendation
“And now I get thank you for finally writing a book because my VP of product didn't go to Stanford and doesn't understand what I'm talking about. So at least I bought them a book and now I've got more and more folks sending people to Leaders in Tech, which we can talk about later, which is the nonprofit I started after I left Stanford, so that more and more people can learn this from more than just a book.”
11 / recommendation
“We started it with a program called The Fellows Program, which is a 10-month program that starts with a four-day retreat that's like Touchy Feely on steroids because Touchy Feely is a quarter long class, and then it continues on a monthly basis for a day or half a day a month to get the rest of what we might call Carole Robin curriculum because I also taught a course called High Performance Leadership.”
12 / preference
“Because often we say it takes two to know one, I don't know what impact I'm having on you until you tell me.”
13 / evaluation
“You and I talked about one of the biggest gifts I think people get out of taking Touchy Feely or going through the Leaders in Tech program or even reading the book is that they learn that they hold some mental models, some beliefs and assumptions.”
14 / preference
“I mean, I think that we don't learn to be... And I don't learn how to connect with you by reading about it in a book, which by the way is why it took us four years to write our book because at the end of every chapter there's a, here are things you can go do with what you just learned in the reading.”
15 / evaluation
“He said, "So I had my all-hands meetings are every Monday morning, on Friday, I found out we had missed a major deadline on a product release, and I spent the entire weekend just furious, pissed off, wanting to fire a lot of them," and he said, "And then on Sunday afternoon, I remembered part of what you taught us was that anger is often a secondary emotion and often under anger is either fear or hurt. And then I realized, oh yeah, I'm actually feeling pretty scared here, that nobody is as worried about this as I am.”
16 / evaluation
“First of all, leaders often believe this is another mental model that they have to have all the answers, and that is actually a pretty, it's not a very productive mental model or belief because first of all, puts a huge amount of pressure on the leader.”