Carole Robin: evaluation

Transcript context

…This connects so beautifully to your first point we talked about of being vulnerable and disclosing more and how I completely see how if you were just to share, I'm afraid of this, how that brings people closer to you and feels like they will trust you more versus you not sharing that. Right. It connects to something else. You and I talked about one of the biggest gifts I think people get out of taking Touchy Feely or going through the Leaders in Tech program or even reading the book is that they learn that they hold some mental models, some beliefs and assumptions. If I do this, that will happen, or if I don't do this, this will happen. And those are beliefs and assumptions that we develop very early in our careers like I did. Whatever you do, you leave your feelings in the parking lot. And it served me really well initially. If I'd burst out crying two months into the job, I'd have never ended up running a $50 million region and then it over served me, and then it cost me because I never had a reason to update it. Because I never realized I was paying a cost for continuing to hold that belief that drove my behaviors. And mental models, then we developed them very early and they're grooved and we need new experiences in order to even believe that they're maybe subject to testing. Gee, I will forever be grateful to this fellow who said, "Oh my God, are you human after all?" I was like, how did this ever happen that I became seen as not human? Again, we go back to some of the stuff we talked about earlier, which is that leaders, if a leader doesn't show up with a willingness to update their mental models and their beliefs, they're certainly not going to inspire anybody else to do that. I'm glad you got here because this is exactly where I was going to go next, is this mental model challenge we run into where we develop these mental models early on and then they end up hurting us later in life. Are there common mental models people have that hurt them as they grow? Or is it very particular independent on people's experience?…

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