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Amazon.com

16 Aug 2022 71 published claims 2 attributable people

Speakers in the public record

Claim mix

belief 42uncertainty 8evaluation 7commitment 5recommendation 4observation 2preference 2prediction 1

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Every row below preserves an exact excerpt. Identified speakers are linked; unresolved voices are labeled and excluded from people counts.

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The useful parts, with receipts.

71 published records

08 / belief

By this point in time, I think he had finally figured out that shoot, I might actually have to take delivery of some of these books, and shipping them back out to customers in midtown Manhattan is not a great place for that.

“By this point in time, I think he had finally figured out that shoot, I might actually have to take delivery of some of these books, and shipping them back out to customers in midtown Manhattan is not a great place for that.”
Speaker
David Rosenthal
Episode
Amazon.com
Publisher
Acquired

17 / commitment

There's this great quote again in the 97 letter, which is, "We will make bold rather than timid investment decisions, where we see a sufficient probability of gaining market leadership advantages.

“There's this great quote again in the 97 letter, which is, "We will make bold rather than timid investment decisions, where we see a sufficient probability of gaining market leadership advantages.”
Speaker
Ben Gilbert
Episode
Amazon.com
Publisher
Acquired

18 / prediction

Not only is it shocking that Amazon is doing hardware, because that is not a thing that they've ever done before, and that's not what we expect out of them, and there are only a few big successful companies that make consumer computing hardware, that sort of thing, but it really was the introduction of E Ink as a viable technology.

“Not only is it shocking that Amazon is doing hardware, because that is not a thing that they've ever done before, and that's not what we expect out of them, and there are only a few big successful companies that make consumer computing hardware, that sort of thing, but it really was the introduction of E Ink as a viable technology.”
Speaker
Ben Gilbert
Episode
Amazon.com
Publisher
Acquired

20 / belief

Like we learned on the Walmart episode. If the infrastructure off the shelf for what you need to do to make your beer doesn't exist and you want to make your beer taste better, you have to build your own infrastructure.

“Like we learned on the Walmart episode. If the infrastructure off the shelf for what you need to do to make your beer doesn't exist and you want to make your beer taste better, you have to build your own infrastructure.”
Speaker
David Rosenthal
Episode
Amazon.com
Publisher
Acquired

21 / uncertainty

I don't know if that's technically true, but one reasonable way to think about it is you could load any web page, but there weren't a whole lot of forums you could type things into to send information back to those companies or those servers.

“I don't know if that's technically true, but one reasonable way to think about it is you could load any web page, but there weren't a whole lot of forums you could type things into to send information back to those companies or those servers.”
Speaker
Ben Gilbert
Episode
Amazon.com
Publisher
Acquired

26 / belief

If they're generating a billion-ish dollars of operating income, and I think their market cap at that point was something like $30 billion, if you're a shareholder, they haven't really realized those future cash flows yet.

“If they're generating a billion-ish dollars of operating income, and I think their market cap at that point was something like $30 billion, if you're a shareholder, they haven't really realized those future cash flows yet.”
Speaker
Ben Gilbert
Episode
Amazon.com
Publisher
Acquired

27 / belief

Going back to this credit card game, Ponzi, or Peter to pay Paul, this mental model of borrowing against something in the future like paying your suppliers in order to do interesting things with the dollars today, I think giving that a little bit more thought since I threw it out, I think the reason why it all worked out is that the Internet ultimately provided a ton of consumer value on an ongoing basis, even when the bubble burst.

“Going back to this credit card game, Ponzi, or Peter to pay Paul, this mental model of borrowing against something in the future like paying your suppliers in order to do interesting things with the dollars today, I think giving that a little bit more thought since I threw it out, I think the reason why it all worked out is that the Internet ultimately provided a ton of consumer value on an ongoing basis, even when the bubble burst.”
Speaker
Ben Gilbert
Episode
Amazon.com
Publisher
Acquired

28 / belief

I always thought those things were like, if I really think back in rites of passage for someone growing up, and I don't think I realized at the time, these are becoming things exactly at the pace that I'm growing up.

“I always thought those things were like, if I really think back in rites of passage for someone growing up, and I don't think I realized at the time, these are becoming things exactly at the pace that I'm growing up.”
Speaker
Ben Gilbert
Episode
Amazon.com
Publisher
Acquired

30 / belief

Shaw, I think, was actually before Microsoft in realizing, okay, the Internet is going to be huge in a handful of years, but the thing that led to the dot-com mania was people realizing all at once that oh my God, the tidal wave is coming.

“Shaw, I think, was actually before Microsoft in realizing, okay, the Internet is going to be huge in a handful of years, but the thing that led to the dot-com mania was people realizing all at once that oh my God, the tidal wave is coming.”
Speaker
Ben Gilbert
Episode
Amazon.com
Publisher
Acquired

40 / uncertainty

In 2001, they lay-off 1300 people. This is almost like, Amazon had been so dominant for so long today that it's hard to even think about the fact that I don't know how close to death they were.

“In 2001, they lay-off 1300 people. This is almost like, Amazon had been so dominant for so long today that it's hard to even think about the fact that I don't know how close to death they were.”
Speaker
Ben Gilbert
Episode
Amazon.com
Publisher
Acquired

54 / belief

I think on this show, we focus a lot on the business side of it, where there's an unbelievable cash flow dynamic that we'll talk about, there's the whole get the investors you asked for, there's the constant reinvesting in growth.

“I think on this show, we focus a lot on the business side of it, where there's an unbelievable cash flow dynamic that we'll talk about, there's the whole get the investors you asked for, there's the constant reinvesting in growth.”
Speaker
Ben Gilbert
Episode
Amazon.com
Publisher
Acquired

55 / uncertainty

I don't know technically in terms of literally, was she the first person to become a W-2 employee, but certainly, she was already doing work, particularly in accounting, working with legal, and setting up the operations of the business before Jeff hired Shel Kaphan who was the first engineer, the first full-time hire other than he and MacKenzie.

“I don't know technically in terms of literally, was she the first person to become a W-2 employee, but certainly, she was already doing work, particularly in accounting, working with legal, and setting up the operations of the business before Jeff hired Shel Kaphan who was the first engineer, the first full-time hire other than he and MacKenzie.”
Speaker
Ben Gilbert
Episode
Amazon.com
Publisher
Acquired

59 / belief

I think Jeff's main job is the two of them would meet every week, they would brainstorm ideas, Jeff would then go off for the rest of the weekend to research the feasibility of the ideas, work on them with employees within D.

“I think Jeff's main job is the two of them would meet every week, they would brainstorm ideas, Jeff would then go off for the rest of the weekend to research the feasibility of the ideas, work on them with employees within D.”
Speaker
David Rosenthal
Episode
Amazon.com
Publisher
Acquired

62 / evaluation

Any web platform of sufficient scale can layer on for free a second business of advertising, because they just have the traffic and they can put stuff in front of people, and they can prioritize it however they see fit.

“Any web platform of sufficient scale can layer on for free a second business of advertising, because they just have the traffic and they can put stuff in front of people, and they can prioritize it however they see fit.”
Speaker
Ben Gilbert
Episode
Amazon.com
Publisher
Acquired

63 / evaluation

The entire first year after the public launch, they spent zero marketing dollars. It was all word of mouth and inbound media inquiries, because what they were doing was so novel and so useful to the mass market consumer.

“The entire first year after the public launch, they spent zero marketing dollars. It was all word of mouth and inbound media inquiries, because what they were doing was so novel and so useful to the mass market consumer.”
Speaker
Ben Gilbert
Episode
Amazon.com
Publisher
Acquired

64 / recommendation

Jeff, because of this, because he's read Made in America, he knows that he can be Barnes & Noble, but the way to do it is through distribution by building native distribution logistics supply chain for ecommerce not for physical stores.

“Jeff, because of this, because he's read Made in America, he knows that he can be Barnes & Noble, but the way to do it is through distribution by building native distribution logistics supply chain for ecommerce not for physical stores.”
Speaker
David Rosenthal
Episode
Amazon.com
Publisher
Acquired

66 / evaluation

There were a few little wobbles and detours in places, but really I don't know any other company that has created such a juggernaut that is so consistent with the original ideas of the founder.

“There were a few little wobbles and detours in places, but really I don't know any other company that has created such a juggernaut that is so consistent with the original ideas of the founder.”
Speaker
David Rosenthal
Episode
Amazon.com
Publisher
Acquired

69 / evaluation

What happens after this meeting with Megan Pierre (I think) really illustrates just how special Jeff and Amazon as a company are, because he makes a mental and emotional leap that I don't know many people could have made.

“What happens after this meeting with Megan Pierre (I think) really illustrates just how special Jeff and Amazon as a company are, because he makes a mental and emotional leap that I don't know many people could have made.”
Speaker
David Rosenthal
Episode
Amazon.com
Publisher
Acquired
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