01 / recommendation
Mentions personal use of The Wal-Mart Effect.
“I read the book, The Wal-Mart Effect, as part of research. It's really good. It's really even-handed, really well done.”
- Speaker
- David Rosenthal
- Episode
- Walmart
- Publisher
- Acquired
Acquired / episode intelligence
Speakers in the public record
Claim mix
Evidence policy
Every row below preserves an exact excerpt. Identified speakers are linked; unresolved voices are labeled and excluded from people counts.
Claim ledger
56 published records
01 / recommendation
“I read the book, The Wal-Mart Effect, as part of research. It's really good. It's really even-handed, really well done.”
02 / uncertainty
“I don't know that I 100% have the full history on the dollar store industry, but I learned a little bit of it through Walmart research.”
03 / observation
“The way to do it on a year by year, annualized, or even decade basis would be the same way that we did Berkshire, which is effectively look at their annual growth rate, set some hurdle rate, and then decide what constitutes an A+, what constitutes an F, and do it on a fine grade basis year by year.”
04 / belief
“I think Kmart is kind of like Walmart, about the same scale, same size, and kind of a little lower end.”
05 / belief
“A core part of being a founder, I think, especially these days, is identifying something that you don't like in the world or that could be done better and then doing it better.”
06 / belief
“I think that might be right. If you add up all of those together, they're still less than Walmart.”
07 / evaluation
“There's a lot of stuff to buy. It doesn't matter if you're a department store in a big city or a variety store in a 7000-person town.”
08 / belief
“I think about stuff like this and I'm like, why am I doing this? It's not just a waste of my time, it's like, this is unnecessary in this day and age.”
09 / commitment
“We need to be able to be so confident that we can tell the supplier to spin up new inventory so that we will buy it to increase their production.”
10 / belief
“If I were to sort of postulate, I think, because discount stores have just become stores, there actually is room for a little bit more margin than sort of originally believed.”
11 / belief
“The other is if all you've ever done in your entire career is being really high-performing in very successful environments, then that is all you know how to do and that's the bar that you hold yourself to. I think there's total merit to both.”
12 / belief
“When they got disrupted by the discounters, Butler brothers and Ben Franklin didn't survive, but I think the shell of what all of those stores were.”
13 / belief
“I think he does talk about that he bought a bunch of furniture for his house from the Nebraska Furniture Mart.”
14 / uncertainty
“You cannot become a Boy Scout—and these are the rules now, I don't know if it's the rules then—until you're 12, 11 ½, or something like that.”
15 / belief
“I think during the '80s, it went from 6–40%. If you take out grocery, I'm sure most stuff in Walmart is not made in America.”
16 / observation
“In fact, it was completely non-obvious that Kmart just borrowed Kresge's distribution network. Everybody thought that that was the way to go.”
17 / belief
“All right, I got one more, which is, again, I said earlier in the episode, but I think we now have to institute a caveat or an exception to what has been our most golden lesson on Acquired, which is the focus on what makes your beer taste better.”
18 / observation
“Sam says, "Her family had seen some partnerships go sour, and she was dead-set in the notion that the only way to go was to work for yourself and for your family.”
19 / belief
“There's a labor point to make here too, which is that I think in closing all those Sam's Clubs, they basically lay off all the employees and then say, all right, now you can interview at this building that will be converted into an ecommerce distribution center and we can figure out if you're a fit.”
20 / belief
“The last thing that I think is important to understand about Walmart is their growth has really just come down.”
21 / commitment
“We will take the absolute bare minimum margin possible, pass it all along to consumers rather than taking it for the company.”
22 / uncertainty
“I don't know if you see this, but being VCs, and we invest in some of the wonderful founders and work with folks, but this is really like a disease that I've noticed over the years.”
23 / belief
“Even though employees of tech companies get much better economic deals with stock options, I think psychologically, this is a better way to do it.”
24 / belief
“I think a lot of that real estate they've been converting into ecommerce distribution centers.”
25 / uncertainty
“I don't know that this is a playbook per se, but in an industry like retailing, Walmart's business, Amazon's business, and the like, price really, really, really matters.”
26 / uncertainty
“I don't know at this point if they were doing real estate themselves, but certainly, they are building out bigger store concepts, requiring capital to build the stores.”
27 / belief
“Don't build your own infrastructure, focus only on what makes your beer taste better. I think we now have to have a caveat to the Bezos Law.”
28 / belief
“I think we should give an overall grade to Walmart, the company, encompassing the whole body of work.”
29 / evaluation
“If you look at a Jensen Huang take on this, his would be like, oh, it turns out, actually, everyone else doing three-sided polygons that was right, so we're going to do everything we can to immediately move to that.”
30 / belief
“The other piece of the business that we haven't talked about at all, but is an interesting piece of Walmart's business and competitive vector to Walmart, is Sam's Clubs, which were started in 1983, I believe.”
31 / commitment
“Walmart has said going forward, we will be operating our own gas stations in those parking lots.”
32 / belief
“One area where all of this had a huge, pretty much unambiguously negative externality that I think has gone a long way towards being corrected, was environmental impact.”
33 / commitment
“Buying NBA and NFL teams which they do now. "—I will come back and haunt you. So don't even think about it.”
34 / uncertainty
“I don't know but when I have in the past used Walmart ecommerce, it's because they run some crazy deals.”
35 / belief
“Walmart, I think, is now the largest US commercial producer of solar power because they put solar panels on the roofs of Walmarts, and then now in parking lots too, and then it ends up being cheaper.”
36 / belief
“I was going to bring this up later, but I think he says in the book that he believes he has spent more time in Kmarts than any nonindividual store employee of Kmart including Kmart's senior management.”
37 / observation
“The only way he can go because his family has no money—it's the Depression—is he attends on an ROTC scholarship.”
38 / belief
“I think if we were going to break it out into subgrades for eras, I think I would actually do three eras.”
39 / belief
“I think we've already made that point, but the Walton family goes on to be the wealthiest family in the world.”
40 / belief
“Then they ended up selling it off to private equity, I think, for about $6 billion just a couple of years ago.”
41 / belief
“After house and cars, I think grocery or at least food as the next category is the largest thing that households spend money on.”
42 / belief
“Grading just purely the business and for shareholders. I think the '90s is also an A+.”
43 / belief
“When it comes time for graduation though, he decides, you know what, I think I'm just going to go get a regular job even though he's making so much money from his newspaper businesses.”
44 / belief
“Once they got to a certain scale at Walmart and it was bigger, I think the original company-wide slogan was Always Low Prices.”
45 / belief
“The focus on keeping all the money in Walmart, keeping prices as low as possible because we don't care about profit margins, we care about winning and keeping customers.”
46 / belief
“Walton enterprises, the structure of the family, and the ownership of the stock, I think, did go a long way to reinforcing this mentality even after Sam passed away. But now that we're mostly on to the third generation of Waltons, as you said, I think, Walton family members own more professional sports franchises than any other family out there.”
47 / evaluation
“Walmart's current CEO, Doug McMillon, does credit him for jumpstarting their ecommerce business, which I think is growing.”
48 / evaluation
“I think the war was already won with Kmart, but this was really the death knell with supercenters because Kmart tried their own hypermarket concept called Super Kmart.”
49 / prediction
“I think what happened was this caused such a stir that people started coming to shop at Walton's Five and Dime from other towns.”
50 / evaluation
“I think the parent companies, especially Kresge, were willing to take losses and have lower margins in Kmart the way Walmart won and that is just an amazing story we're going to tell now because all of those others, the problem wasn't the mindset of margins.”
51 / evaluation
“I think when Sam was working as a salesman in Des Moines at Penney's, it was an even higher touch version of this, I believe, where a customer would come into the store, the salesperson would greet them, escort them around, and curate their shopping trip.”
52 / preference
“You have to be fair and upfront and honest, but you have to drive your bargain because you’re dealing with millions and millions of customers who expect the best price they can get.”
53 / evaluation
“Because they're all discounters now. I think 87% of market share in America is discounters.”
54 / evaluation
“I think there's an easy narrative to paint, the same narrative that got painted with Starbucks being bad for communities because it puts the local store out of business.”
55 / preference
“You go there because it is the lowest price. I will not buy something that's more expensive at Walmart than somewhere else.”
56 / prediction
“I suspect we will talk a lot more about this dynamic throughout the season. Amazon is both a first-party seller and a marketplace.”