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How to build a high-performing growth team | Adam Fishman (Patreon, Lyft, Imperfect Foods)

13 Oct 2022 16 published claims 2 attributable people

Speakers in the public record

Claim mix

belief 5evaluation 4preference 3recommendation 2commitment 1prediction 1

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Every row below preserves an exact excerpt. Identified speakers are linked; unresolved voices are labeled and excluded from people counts.

Claim ledger

The useful parts, with receipts.

16 published records

02 / belief

There's a lot of overlap between exceptional product managers and exceptional growth practitioners. I think sometimes they just use the skills in different ways.

“There's a lot of overlap between exceptional product managers and exceptional growth practitioners. I think sometimes they just use the skills in different ways.”
Speaker
Adam Fishman
Publisher
Lenny's Podcast

03 / belief

Third topic, final topic is around company selection and evaluating where to work. And you have this really cool framework that I think you call PMF for candidates.

“Third topic, final topic is around company selection and evaluating where to work. And you have this really cool framework that I think you call PMF for candidates.”
Speaker
Lenny Rachitsky
Publisher
Lenny's Podcast

05 / belief

I actually think if you're doing it right, sometimes conversion should actually decrease a little bit. So you might actually have fewer people getting all the way through successfully, but I think that's okay because a lot of those people were probably not the right people for your product, which means they wouldn't have been engaged customers, they probably would have churned.

“I actually think if you're doing it right, sometimes conversion should actually decrease a little bit. So you might actually have fewer people getting all the way through successfully, but I think that's okay because a lot of those people were probably not the right people for your product, which means they wouldn't have been engaged customers, they probably would have churned.”
Speaker
Adam Fishman
Publisher
Lenny's Podcast

06 / belief

I think certainly subscribing to the newsletter and joining that community, telling me about the things that are challenging to them so that I can find ways of finding how they meet up with my interests and translating them into written pieces.

“I think certainly subscribing to the newsletter and joining that community, telling me about the things that are challenging to them so that I can find ways of finding how they meet up with my interests and translating them into written pieces.”
Speaker
Adam Fishman
Publisher
Lenny's Podcast

07 / prediction

What we realized through a lot of experimentation was the idea of connecting someone with a human being the right person at the right time would improve the first month of revenue or the second month of revenue that a creator made on the platform by 25%.

“What we realized through a lot of experimentation was the idea of connecting someone with a human being the right person at the right time would improve the first month of revenue or the second month of revenue that a creator made on the platform by 25%.”
Speaker
Adam Fishman
Publisher
Lenny's Podcast

09 / evaluation

It depends on the state of the team and where the skill gaps are. So the goal of the competency model is not to find a unicorn human being that is an 11 out of 10 on every one of these things, because frankly, that person doesn't exist.

“It depends on the state of the team and where the skill gaps are. So the goal of the competency model is not to find a unicorn human being that is an 11 out of 10 on every one of these things, because frankly, that person doesn't exist.”
Speaker
Adam Fishman
Publisher
Lenny's Podcast

10 / evaluation

takeholders? And this is hard in growth because often growth can be viewed as at odds with really thoughtful and quality craftsmanship and product building, but it's not.

“takeholders? And this is hard in growth because often growth can be viewed as at odds with really thoughtful and quality craftsmanship and product building, but it's not.”
Speaker
Adam Fishman
Publisher
Lenny's Podcast

11 / evaluation

Awesome. So like user psychology, I think one of the things that people don't easily understand is that most people come to your product with an emotional frame and a lot of people want to appeal to their logical brain right away.

“Awesome. So like user psychology, I think one of the things that people don't easily understand is that most people come to your product with an emotional frame and a lot of people want to appeal to their logical brain right away.”
Speaker
Adam Fishman
Publisher
Lenny's Podcast

12 / evaluation

If you haven't developed those by the time you are an adult, I don't know that I'm going to be able to teach you and I'm certainly probably not the right person to teach you.

“If you haven't developed those by the time you are an adult, I don't know that I'm going to be able to teach you and I'm certainly probably not the right person to teach you.”
Speaker
Adam Fishman
Publisher
Lenny's Podcast

14 / recommendation

I think we need one for marketers, I think we need one for engineers, designers, research probably, there's probably a bunch of functions that could benefit from some canonicalized resource around this stuff.

“I think we need one for marketers, I think we need one for engineers, designers, research probably, there's probably a bunch of functions that could benefit from some canonicalized resource around this stuff.”
Speaker
Adam Fishman
Publisher
Lenny's Podcast

15 / recommendation

I don't actually recommend hiring that as your first hire, but when you are onto something and you really need expertise and you don't have that expertise internally, yes, I think hiring externally is the right thing to do at that point because those are really specific skills that some people have taken years to learn.

“I don't actually recommend hiring that as your first hire, but when you are onto something and you really need expertise and you don't have that expertise internally, yes, I think hiring externally is the right thing to do at that point because those are really specific skills that some people have taken years to learn.”
Speaker
Adam Fishman
Publisher
Lenny's Podcast

16 / preference

So there was another person named Sean at Patreon who was a marketer, again, a jack of all trades marketer. And I think I have a propensity and a bias towards folks like that because that's one of the ways that I started my career was in marketing.

“So there was another person named Sean at Patreon who was a marketer, again, a jack of all trades marketer. And I think I have a propensity and a bias towards folks like that because that's one of the ways that I started my career was in marketing.”
Speaker
Adam Fishman
Publisher
Lenny's Podcast
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