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Lenny's Podcast / episode intelligence

Moving fast and navigating uncertainty | Jeremy Henrickson (Rippling, Coinbase)

4 Jun 2023 20 published claims 2 attributable people

Speakers in the public record

Claim mix

evaluation 10belief 6preference 2recommendation 1prediction 1

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Every row below preserves an exact excerpt. Identified speakers are linked; unresolved voices are labeled and excluded from people counts.

Claim ledger

The useful parts, with receipts.

20 published records

01 / evaluation

" And during this intervening time, they're also recruiting a team of usually 2, 3, 4 other engineers who kind of have that same zero-to-one mentality and they start building. And usually over the course of six to nine months, we can get a product from a blank sheet of paper to something that is launched or at least that we're using internally when we dogfood our stuff really heavily.

“" And during this intervening time, they're also recruiting a team of usually 2, 3, 4 other engineers who kind of have that same zero-to-one mentality and they start building. And usually over the course of six to nine months, we can get a product from a blank sheet of paper to something that is launched or at least that we're using internally when we dogfood our stuff really heavily.”
Publisher
Lenny's Podcast

02 / evaluation

ake sure that a people are doing things that they love and if they're not like, Hey, we've tried this other thing instead and recalibrate the team and make sure the right kind of skill sets are there. And I found if you do all of those things and then have product leadership where we're saying this is what we need to do and very, very clear and precise on what needs to be done, then you can usually actually even accelerate over time because you bake more into this platform, it allows your engineers to do more with less, and that's always pretty amazing.

“ake sure that a people are doing things that they love and if they're not like, Hey, we've tried this other thing instead and recalibrate the team and make sure the right kind of skill sets are there. And I found if you do all of those things and then have product leadership where we're saying this is what we need to do and very, very clear and precise on what needs to be done, then you can usually actually even accelerate over time because you bake more into this platform, it allows your engineers to do more with less, and that's always pretty amazing.”
Publisher
Lenny's Podcast

05 / belief

I mean, every job I've ever had has been stressful, but in its own unique way. But all of that stress I think is in the shape of a problem, that's in the context of a problem that's really interesting.

“I mean, every job I've ever had has been stressful, but in its own unique way. But all of that stress I think is in the shape of a problem, that's in the context of a problem that's really interesting.”
Publisher
Lenny's Podcast

06 / belief

Adaptability actually is, I took a strength finder test once of finding my own strengths and that was my number one strength is I'm [inaudible 01:02:14] I think we share that.

“Adaptability actually is, I took a strength finder test once of finding my own strengths and that was my number one strength is I'm [inaudible 01:02:14] I think we share that.”
Speaker
Lenny Rachitsky
Publisher
Lenny's Podcast

07 / evaluation

A lot of times you're at a startup, your life sucks for two years and it doesn't work out and that there is a lot of upside and good memories to that, but it's less glorious.

“A lot of times you're at a startup, your life sucks for two years and it doesn't work out and that there is a lot of upside and good memories to that, but it's less glorious.”
Speaker
Lenny Rachitsky
Publisher
Lenny's Podcast

08 / belief

" When in fact, where you really learn where the challenges are, or the problems or the successes is by just being there with the people in the trenches on one of the things, whichever one seems hardest or most complicated. And so I try to do that as often as I can, and I found that I always learn a lot by going through that detailed exercise.

“" When in fact, where you really learn where the challenges are, or the problems or the successes is by just being there with the people in the trenches on one of the things, whichever one seems hardest or most complicated. And so I try to do that as often as I can, and I found that I always learn a lot by going through that detailed exercise.”
Publisher
Lenny's Podcast

09 / belief

In the early days of our global efforts, when we were first trying to figure out what global payroll was, it was really tempting to say, "Oh, well we're going to go into the UK and that's going to be relatively similar to what we're doing in the US." But our kind of head of payroll went in and said, actually, here are the ways in which we knew it was going to be different, but here are the ways in which we didn't anticipate that it was going to be different, which made us realize that we had to completely alter our approach for how we think about learning about each of these countries and going into them and having a fulsome experience.

“In the early days of our global efforts, when we were first trying to figure out what global payroll was, it was really tempting to say, "Oh, well we're going to go into the UK and that's going to be relatively similar to what we're doing in the US." But our kind of head of payroll went in and said, actually, here are the ways in which we knew it was going to be different, but here are the ways in which we didn't anticipate that it was going to be different, which made us realize that we had to completely alter our approach for how we think about learning about each of these countries and going into them and having a fulsome experience.”
Publisher
Lenny's Podcast

10 / belief

I think MVPs have their place extremely useful, particularly if you're literally the zero-to-one company that's never done anything before and you don't have clear market validation.

“I think MVPs have their place extremely useful, particularly if you're literally the zero-to-one company that's never done anything before and you don't have clear market validation.”
Publisher
Lenny's Podcast

11 / preference

In product, you don't own little feature, you own your product and you're expected to be the world's foremost expert in it. And if you are, what that means is instead of having to come back to people three days later with an answer, just off the top of your head, you can be like, "Yes, this is what I think I should do about that or give me 30 minutes, look something up and I can tell you what we need to do about that.

“In product, you don't own little feature, you own your product and you're expected to be the world's foremost expert in it. And if you are, what that means is instead of having to come back to people three days later with an answer, just off the top of your head, you can be like, "Yes, this is what I think I should do about that or give me 30 minutes, look something up and I can tell you what we need to do about that.”
Publisher
Lenny's Podcast

12 / evaluation

How are we going to change it so it's effective at the right time? And you don't think about those things until you've gone all the way to ground and looked at how these things are actually worked, how they're communicated, and how they're thought through.

“How are we going to change it so it's effective at the right time? And you don't think about those things until you've gone all the way to ground and looked at how these things are actually worked, how they're communicated, and how they're thought through.”
Publisher
Lenny's Podcast

13 / evaluation

In fact, great product leaders can in fact do that because they have this native curiosity and interest and ability to absorb a lot of stuff. And it makes, it's a lot of fun because now I have a group of people around me who are all really good at what they do and really understand what they do and that's kind of just an amazing place to be.

“In fact, great product leaders can in fact do that because they have this native curiosity and interest and ability to absorb a lot of stuff. And it makes, it's a lot of fun because now I have a group of people around me who are all really good at what they do and really understand what they do and that's kind of just an amazing place to be.”
Publisher
Lenny's Podcast

14 / prediction

I think our case is slightly special, but I think the right answer to that question is always before you think you do before you think you need to because there are, it's harder than everyone if they've never done it before, it's harder than you think it is.

“I think our case is slightly special, but I think the right answer to that question is always before you think you do before you think you need to because there are, it's harder than everyone if they've never done it before, it's harder than you think it is.”
Publisher
Lenny's Podcast

15 / evaluation

I think there's danger any one time somebody like dogmatically says, I think we should use process X because that's almost never the right answer in my experience.

“I think there's danger any one time somebody like dogmatically says, I think we should use process X because that's almost never the right answer in my experience.”
Publisher
Lenny's Podcast

16 / evaluation

I think the thing that was most surprising to me the first time I did this back at Guidewire in the [inaudible 00:44:23] and remains the most surprising thing to most people every time I do this again, is that every country is unique.

“I think the thing that was most surprising to me the first time I did this back at Guidewire in the [inaudible 00:44:23] and remains the most surprising thing to most people every time I do this again, is that every country is unique.”
Publisher
Lenny's Podcast

18 / evaluation

Lots of really strong opinions and so you have to be able to have those debates because lots is going on, but then you have to be able to come out of those conversations with a clear kind of company point of view that you're all shooting toward.

“Lots of really strong opinions and so you have to be able to have those debates because lots is going on, but then you have to be able to come out of those conversations with a clear kind of company point of view that you're all shooting toward.”
Publisher
Lenny's Podcast

19 / evaluation

I think that's the other, maybe the key point here that everyone is exposed senior leadership, yes, we have a management structure because you have to, but that management structure does not interfere with the ability of anyone anywhere in the organization to look at what's actually happening.

“I think that's the other, maybe the key point here that everyone is exposed senior leadership, yes, we have a management structure because you have to, but that management structure does not interfere with the ability of anyone anywhere in the organization to look at what's actually happening.”
Publisher
Lenny's Podcast

20 / evaluation

Most products you find some system of truth, export everybody's name and email address and a spreadsheet, have another email address or another name, maybe an employee ID of who that person reports to and upload that to another system, which by the way is immediately out of date because organizational structures change all the time.

“Most products you find some system of truth, export everybody's name and email address and a spreadsheet, have another email address or another name, maybe an employee ID of who that person reports to and upload that to another system, which by the way is immediately out of date because organizational structures change all the time.”
Publisher
Lenny's Podcast
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