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Lenny's Podcast / episode intelligence

What sets great teams apart | Lane Shackleton (CPO of Coda)

1 Oct 2023 30 published claims 2 attributable people

Speakers in the public record

Claim mix

belief 15recommendation 7evaluation 3preference 3uncertainty 2

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Every row below preserves an exact excerpt. Identified speakers are linked; unresolved voices are labeled and excluded from people counts.

Claim ledger

The useful parts, with receipts.

30 published records

01 / recommendation

Recommends Turning the Flywheel. Recommends Good Strategy/Bad Strategy. Recommends Waking Up. Recommends The Inner Game of Tennis.

“One that comes to mind is Turning the Flywheel. It's a little manuscript book. Jim Collins wrote it. It's really, I think a very succinct and very fast read about how flywheels work. We talked about Storyworthy. I recommend that book a lot. Good Strategy/Bad Strategy. Love that book. Very simple framework that I've reused a bunch. Maybe outside of tech, Waking Up is a book by Sam Harris on mindfulness that I really like. And then an old one that I really like is The Inner Game of Tennis by Timothy Galway, which is a kind of classic.”
Speaker
Lane Shackleton
Publisher
Lenny's Podcast

04 / belief

I think maybe to relate it to what you just said, if I were to give advice to someone who really aspires to be a PM or trying to get into PM, I think in many cases if you're in a customer facing role, you are the expert on the customer and that is really, really valuable in tech organizations.

“I think maybe to relate it to what you just said, if I were to give advice to someone who really aspires to be a PM or trying to get into PM, I think in many cases if you're in a customer facing role, you are the expert on the customer and that is really, really valuable in tech organizations.”
Speaker
Lane Shackleton
Publisher
Lenny's Podcast

06 / belief

There's a saying, which is the safest climber is the one who knows when to come down essentially. And I think that there are many times that you have to put your ego in check and come off a mountain or come out of a climb because it's not quite as safe as you thought it was.

“There's a saying, which is the safest climber is the one who knows when to come down essentially. And I think that there are many times that you have to put your ego in check and come off a mountain or come out of a climb because it's not quite as safe as you thought it was.”
Speaker
Lane Shackleton
Publisher
Lenny's Podcast

08 / belief

We were in a war room trying to figure out what was happening and now we're outside trying to figure out what's going on. So anyway, make a long story short, data scientists investigate and we eventually figured out that we had been featured in Tim Ferriss' email newsletter and I think early on you hear this lesson or this adage of first time founder, build a great product, second time founder, build a great distribution.

“We were in a war room trying to figure out what was happening and now we're outside trying to figure out what's going on. So anyway, make a long story short, data scientists investigate and we eventually figured out that we had been featured in Tim Ferriss' email newsletter and I think early on you hear this lesson or this adage of first time founder, build a great product, second time founder, build a great distribution.”
Speaker
Lane Shackleton
Publisher
Lenny's Podcast

10 / belief

I probably worked for at least four, five years before being able to move to PM and I think that was a slightly harrowing journey because at the time, you had to have a computer science degree.

“I probably worked for at least four, five years before being able to move to PM and I think that was a slightly harrowing journey because at the time, you had to have a computer science degree.”
Speaker
Lane Shackleton
Publisher
Lenny's Podcast

12 / belief

I think I had a moment of realization and talking to Shishir in a one-on-one when I was at YouTube bemoaning the fact that my team wasn't performing to the potential that I thought they had.

“I think I had a moment of realization and talking to Shishir in a one-on-one when I was at YouTube bemoaning the fact that my team wasn't performing to the potential that I thought they had.”
Speaker
Lane Shackleton
Publisher
Lenny's Podcast

16 / belief

I would say as maybe a principal version of this, the way that you learn or the way that everyone including me learns new things is you go seek out the best at that given craft.

“I would say as maybe a principal version of this, the way that you learn or the way that everyone including me learns new things is you go seek out the best at that given craft.”
Speaker
Lane Shackleton
Publisher
Lenny's Podcast

18 / belief

I imagine one of the other benefits of this is I think most leaders that rise up the ranks eventually realize anything they say in a meeting is going to be taken really seriously and the team's going to rush back and be like, "Oh, Lane told us to change this thing.

“I imagine one of the other benefits of this is I think most leaders that rise up the ranks eventually realize anything they say in a meeting is going to be taken really seriously and the team's going to rush back and be like, "Oh, Lane told us to change this thing.”
Speaker
Lenny Rachitsky
Publisher
Lenny's Podcast

19 / belief

" I think if you ask yourself that question and the answer is, "It's been a really long time since I've been stretched in some meaningful way or I've felt like I'm under qualified to be there," then it may be worth digging into.

“" I think if you ask yourself that question and the answer is, "It's been a really long time since I've been stretched in some meaningful way or I've felt like I'm under qualified to be there," then it may be worth digging into.”
Speaker
Lane Shackleton
Publisher
Lenny's Podcast

21 / evaluation

In Dharmesh's case, I don't know him super well, but it's a sign of a really experienced leader to know that scale. But every time I look at the scale and I'm weighing where I am between suggestion or recommendation, I have to giggle to myself.

“In Dharmesh's case, I don't know him super well, but it's a sign of a really experienced leader to know that scale. But every time I look at the scale and I'm weighing where I am between suggestion or recommendation, I have to giggle to myself.”
Speaker
Lane Shackleton
Publisher
Lenny's Podcast

22 / evaluation

From that same insight is, and I watch movies completely differently now, where basically the characters you meet at the beginning of the story, they're going to be completely opposite at the end of the story because of this transformation that takes place.

“From that same insight is, and I watch movies completely differently now, where basically the characters you meet at the beginning of the story, they're going to be completely opposite at the end of the story because of this transformation that takes place.”
Speaker
Lenny Rachitsky
Publisher
Lenny's Podcast

23 / recommendation

You basically have many topics running all at the same time, so the throughput is much better and you have the right attendees every single time, and you have a clear set of drivers and roles in these meetings. So that means that we can review work much, much faster with the right people, and ideally that results in more value to our customers, more things getting shipped, just a higher velocity organization.

“You basically have many topics running all at the same time, so the throughput is much better and you have the right attendees every single time, and you have a clear set of drivers and roles in these meetings. So that means that we can review work much, much faster with the right people, and ideally that results in more value to our customers, more things getting shipped, just a higher velocity organization.”
Speaker
Lane Shackleton
Publisher
Lenny's Podcast

25 / preference

The way gets used in code docs and the way I think other companies have made it a ritual is you'll have a feedback table and you'll write your feedback and then there'll just be a little select list and you can select between those four.

“The way gets used in code docs and the way I think other companies have made it a ritual is you'll have a feedback table and you'll write your feedback and then there'll just be a little select list and you can select between those four.”
Speaker
Lane Shackleton
Publisher
Lenny's Podcast

26 / recommendation

Because your default mode is always the next step of the conversation. But I think if you can really challenge yourself, like he says, to pause and really try to internalize holistically what that person's saying, it's pretty powerful.

“Because your default mode is always the next step of the conversation. But I think if you can really challenge yourself, like he says, to pause and really try to internalize holistically what that person's saying, it's pretty powerful.”
Speaker
Lane Shackleton
Publisher
Lenny's Podcast

27 / preference

That's one. I won't rant further on that but I think that's one piece of it. And then I think the last reason I'll mention is I was pretty inspired by a talk that is by this guy named Brett Victor, who's like a prototyper thinker.

“That's one. I won't rant further on that but I think that's one piece of it. And then I think the last reason I'll mention is I was pretty inspired by a talk that is by this guy named Brett Victor, who's like a prototyper thinker.”
Speaker
Lane Shackleton
Publisher
Lenny's Podcast

28 / preference

One is I had a mentor at the time and his advice when I was starting my career was basically you have to get customer facing from the very beginning because you're going to end up serving a customer your whole career.

“One is I had a mentor at the time and his advice when I was starting my career was basically you have to get customer facing from the very beginning because you're going to end up serving a customer your whole career.”
Speaker
Lane Shackleton
Publisher
Lenny's Podcast

29 / recommendation

Go look at some of the best storytellers in the world and they're actually out there on a stage telling stories. There's a book called Storyworthy that I really like.

“Go look at some of the best storytellers in the world and they're actually out there on a stage telling stories. There's a book called Storyworthy that I really like.”
Speaker
Lane Shackleton
Publisher
Lenny's Podcast

30 / recommendation

" Going back to the thesis of turning ambiguity into clarity, a lot of this is like we're trying to get the ambiguous stuff out there so that we can make it more clear. And so I use that as an example because you can be a brand new PM, run a brainstorm, run a planning session like that, and you're probably going to get great feedback.

“" Going back to the thesis of turning ambiguity into clarity, a lot of this is like we're trying to get the ambiguous stuff out there so that we can make it more clear. And so I use that as an example because you can be a brand new PM, run a brainstorm, run a planning session like that, and you're probably going to get great feedback.”
Speaker
Lane Shackleton
Publisher
Lenny's Podcast
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