01 / belief
Thank you so much for doing this. I learned a ton and I really appreciate your time.
“Thank you so much for doing this. I learned a ton and I really appreciate your time.”
- Speaker
- Gibson Biddle
- Publisher
- Lenny's Podcast
Lenny's Podcast / episode intelligence
Speakers in the public record
Claim mix
Evidence policy
Every row below preserves an exact excerpt. Identified speakers are linked; unresolved voices are labeled and excluded from people counts.
Claim ledger
12 published records
01 / belief
“Thank you so much for doing this. I learned a ton and I really appreciate your time.”
02 / uncertainty
“I guess the hard to copy pieces, if there's a network effect, they just accelerate that further and that gives them some advantage. I don't know.”
03 / preference
“I don't know if delightful is the right word, but if I didn't have a lot of cash, it would feel really nice to be able to use Netflix.”
04 / evaluation
“about that yeah probably seen flix's stock history but the beginning of covid they thought they were going to have 8 million new members q1 2020 they picked up 16 million right so that was awesome So it was about that time that my perception as the product manager at Netflix was looking at the data focused on the non-member experience. I think his name is Eddie Wu.”
05 / evaluation
“He was apoplectic about the idea of using a 2X because it means you'll invest more in building a better product.”
06 / prediction
“My guess is because you're telling the story, it's going to be a surprise. And I would guess that it did not.”
07 / commitment
“People go to culture and then I sort of specify what makes the Netflix product hard to copy, right? So I won't allow that one.”
08 / observation
“Okay, so the first mini case study is something that I've seen a lot of people build kind of hack together is this idea of watching Netflix together with friends. I think one app is called Netflix Party.”
09 / commitment
“That's how we first made money. And Reed Hastings, the CEO, came to me in 2008 and said, Give, I need you to kill advertising and previously viewed because I think we can deliver a profit in our core business.”
10 / evaluation
“You know, honestly, I think of these product strategies as these high-level theories, these hypotheses about how you will delight customers in hard-to-copy, margin-enhancing ways.”
11 / evaluation
“Okay, for first, I think that most or all of the frameworks I use work for both consumer and B2B.”
12 / prediction
“It's these kinds of things that create a little bit more value that improve retention. So the way I think about this is the way that addition of this feature would actually improve retention is if some reasonable number of customers actually used it.”