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Lenny Rachitsky: evaluation

20 Jun 2022 Lenny's Podcast Gibson Biddle on his DHM product strategy framework, GEM roadmap prioritization framework, 5 Netflix strategy mini case studies, building a personal board of directors, and much more

“He was apoplectic about the idea of using a 2X because it means you'll invest more in building a better product.”

— Lenny Rachitsky

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Speaker
Lenny Rachitsky
Attribution
Verified speaker
Claim type
evaluation
Recorded
20 Jun 2022
Publisher
Lenny's Podcast

Transcript context

…Like basically the experience is so much better that word of mouth increases. It's so delightful. Yeah. So Amazon would use a 10X, right? And so sort of a wash there, you'd probably lean forward and do it. We actually worked hard to try to isolate what that word of mouth factor was. It was really frustrating. And then the reality was Barry McCarthy was the CFO. He was apoplectic about the idea of using a 2X because it means you'll invest more in building a better product. If you let the product team use 10X... Like very, it's like, we don't have the money. You know, we don't have the money to spend 5 million on DVDs. Anyways, this is where we sort of refined our thinking about the model of delighting customers in hard to copy, margin enhancing ways. Pop quiz. I know you know the answer, Lenny, but I want everybody else thinking about it. What makes Netflix hard to copy? The licensing deals and content that they're creating.…

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