book / recommends
The Design of Everyday Things
“I think the one book that I recommend the most is The Design of Everyday Things by Don Norman.”
Public evidence record
Published podcast speaker
Books, apps, and tools
book / recommends
“I think the one book that I recommend the most is The Design of Everyday Things by Don Norman.”
app / uses
“We use Linear every single day to write software and do our own work, so we have that kind of advantage and then once we feel like it's good enough, we'll put it into some beta customer group, and again, as early as we can in the process.”
Claim ledger
7 transcript-backed records
01 / belief
“I can tell you about the exact thing that I'm doing this quarter, and then you'll have some level of intelligence about what people are actually trying to solve because I think often we just get stuck in these very high level general types of questions like, "What's the company goals sand all that kind of stuff, and it's like, no, you can get really specific.”
02 / belief
“Yeah, exactly, for example. So, I think that's a big part of what we have to do.”
03 / belief
“I think what often happens is people get depressed about deadlines. It's like, "Hey, here's the ship date," and then you never make it.”
04 / belief
“You mentioned like being opinionated, and I think sometimes when people talk about being opinionated, it can feel like they're almost saying like, "Hey, this is arbitrary," like your opinion and my opinion, they're just too opinions, man.”
05 / belief
“You can ask them," and I think that being able to tie it all the way back to reality in that way is a big part of how we really think about and discuss these things.”
06 / belief
“I actually hadn't really put that part together, but I think some of the reason we've done it this way is because we don't have the bandwidth to action everything.”
07 / belief
“I think the job that I do that we see it as is you're taking the building side of the organization and the selling side of the organization and bringing it together.”