course / recommends
Toastmasters
“They do some teaching, but it's really to give you the reps. So I highly recommend Toastmasters. Improvisation is another way to get comfortable with these skills.”
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Published podcast speaker
Books, apps, and tools
course / recommends
“They do some teaching, but it's really to give you the reps. So I highly recommend Toastmasters. Improvisation is another way to get comfortable with these skills.”
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14 transcript-backed records
01 / evaluation
“We are often our biggest impediments to good communication because of the anxiety we bring to the party.”
02 / recommendation
“I often recommend speakers see the room even if they're not physically present, but get a picture online or some way envision yourself in the room, envision yourself in the room with the people you'll be speaking to.”
03 / uncertainty
“I don't know about you and I don't know anybody who could imagine seeing a bunch of people in their underwear and feel more comfortable with that.”
04 / belief
“I believe in minimally viable communication, trademark pending, where it's the same principles.”
05 / belief
“Now, certainly I can vary the tone and the directness of some of those responses so it sounds very differently, but thinking through it in my mind, I have to level set what we're talking about.”
06 / belief
“I've done a number of them and I've coached many people and I think that there's a lot of value that they can provide people.”
07 / observation
“I actually put it on a piece of paper, but the point is that we're not wired that way.”
08 / preference
“One that I personally think is a lot of fun is getting present oriented because when I'm in the present, by definition I'm not worried about the future.”
09 / evaluation
“Why is it important to me and what can I do with that information?" And if you do that, not only do you get better and more comfortable deploying that structure, but you also remember the material better because there's a whole bunch of research that says when we interrogate the material that we listen to or read, we digest it and remember it more.”
10 / evaluation
“What helps them do well is all the preparation and practice that they've done. So there are lots of analogs to this, but when we think about it in of communication, it seems foreign, but when you think about it in athletics or jazz music, it's like of course you would prepare and practice.”
11 / commitment
“Many of us don't. And when we apologize, we need to make sure that we apologize for the transgression and not for how we made people feel.”
12 / prediction
“Where I think I can add a little value to what Kim talks about, and she does talk about structure, but I think having the structure to package up the information to make it easier to digest by your audience, the person or people you're talking to, but also to formulate your thoughts can help.”
13 / recommendation
“One rule is the one that you shared that in small talk there should be a balance of disclosure or depth of disclosure over time. So if you're telling me about the first time your first pet died, and I'm telling you my favorite color is blue, there's a discrepancy in disclosure there.”
14 / recommendation
“They do some teaching, but it's really to give you the reps. So I highly recommend Toastmasters. Improvisation is another way to get comfortable with these skills.”