Speakers in the public record
Claim mix
belief 7recommendation 6evaluation 5uncertainty 3prediction 2commitment 2preference 1
Evidence policy
Every row below preserves an exact excerpt. Identified speakers are linked; unresolved voices are labeled and excluded from people counts.
Claim ledger
The useful parts, with receipts.
26 published records
“So, I found I lost the habit of reading as I started to get more and more stressed with my startup. And so I would listen to audiobooks here and there, but the most recent book I read is a book called Nuclear War: A Scenario, and it's a very much a nonfiction and scared the shit out of me. So, if you like nightmares, it'll be beautiful bedtime reading.”
- Publisher
- Lenny's Podcast
“And so I would listen to audiobooks here and there, but the most recent book I read is a book called Nuclear War: A Scenario, and it's a very much a nonfiction and scared the shit out of me.”
- Publisher
- Lenny's Podcast
“I bet I would love to know that younger generations that are watching this, what they may think, they may hate it, but I love 28 Years Later.”
- Publisher
- Lenny's Podcast
“Fun fact, I built an app once called Savorable that helped you savor the moment, it was called Savorable and it sent you a text every few hours, I don't know, maybe once a day with a little reminder of way to savor the moment.”
- Publisher
- Lenny's Podcast
“Speaking of apps, I was doing research on you in preparation for this and I didn't realize you built Quitter back in the day. I love Quitter.”
- Publisher
- Lenny's Podcast
“So, I found I lost the habit of reading as I started to get more and more stressed with my startup. And so I would listen to audiobooks here and there, but the most recent book I read is a book called Nuclear War: A Scenario, and it's a very much a nonfiction and scared the shit out of me.”
- Publisher
- Lenny's Podcast
“I think data has shown people often prefer not to talk to humans just to solve problems that can just be solved.”
- Publisher
- Lenny's Podcast
“Like Stripe did a lot of that. I think Stripe did a lot of first principle stuff and founder types.”
- Publisher
- Lenny's Podcast
“We win all our head-to-heads and our direct competitor bake-offs. We're rated number one on G2, so I think we're doing pretty well.”
- Publisher
- Lenny's Podcast
“You had a business that was working, people used it, loved it, over 100 million ARR I believe.”
- Publisher
- Lenny's Podcast
“When I say 365 days a year, they're the company I think of because they're doing exactly that.”
- Publisher
- Lenny's Podcast
“I just didn't know who I was dealing with. But one of the greatest minds and teachers of the last, I don't know, many decades, people don't even know him, but he's taught and worked with many CEOs and he just helped me get to know me and take time for myself.”
- Publisher
- Lenny's Podcast
“I want to show you something that I randomly have in my office, my wife just got me that I think you're going to love.”
- Publisher
- Lenny's Podcast
“Now, it's okay to wrap things up and quit, but when you kind of run away, like I kind of had to because I was sick and burned out and kind of disenchanted, I don't know, it didn't feel good.”
- Publisher
- Lenny's Podcast
“I don't know if you've seen this, but I've been doing research on which companies produce the best product leaders.”
- Publisher
- Lenny's Podcast
“I think we're going to find ourselves being the fastest growing out of all, relative to all public software companies.”
- Publisher
- Lenny's Podcast
“Now obviously it's fun to tell that once again to the idea of this brave Maverick move, and I won't discount the fact that we were brave, but we were coming from a point of having nothing to lose.”
- Publisher
- Lenny's Podcast
“Everyone's valuation and revenue was through the roof and that hit a lot of problems in a lot of these companies and we had five quarters of success of sequential decline in our net new ARR and we were about to hit $0 net new ARR which means we would've in negative growth territory.”
- Publisher
- Lenny's Podcast
“A lot of things that were controversial for this prior crowd. And then I designed these quarterly performance processes where not only would you get a mark or a grade for your performance against your goals that quarter, but you'd also get a score for your behavior against the values.”
- Publisher
- Lenny's Podcast
“They'll have more options, cheaper options, and I can't but see that be great for the economy, a lot of economic lubricant as it were, and a lot of new movement and activity. And if we were to really go off the reservation, but I'll stop here, that means that we need more humans too.”
- Publisher
- Lenny's Podcast
“I had been attacked unfairly in the press, just all of me was just fed up and I decided to take a very authoritarian, top-down, aggressive founder-first approach to all the things, and I found that deeply cathartic and that was the thing that led to me in part.”
- Publisher
- Lenny's Podcast
“You'll see from time to time, I did this a couple of years ago, people will construct these indexes of the performance of companies that are founder led, and of course this is a self-serving statement, but it's also true. And surprise, surprise, the founder led companies perform substantially better because they have the moral authority and the willingness to take the risks that the professional CEOs don't have the remit for.”
- Publisher
- Lenny's Podcast
“If efficiency was the number one thing we value, I'd always buy the cheapest clothes, furniture, computers, even paper for my printer. But I think humans value things like beauty and human stories and human heart and connection.”
- Publisher
- Lenny's Podcast
“We've reduced the prices for a lot of customers just to give them way simpler pricing because surprise, surprise, when people feel like they have far simpler, more predictable, fairer pricing, they'll stick around longer and it creates so much more ease in the company and promotes a healthier relationship with the customer too.”
- Publisher
- Lenny's Podcast
“We charge 99 cents to resolve tickets, customer problems, and we have a higher resolution rate than anyone else, and we are proud of that and we obsess over that. It is the metric by which these agents are assessed, and we wanted our revenue to be 100% aligned with the value that they attained because we had all this scar tissue from pricing prior that felt unfair to customers.”
- Publisher
- Lenny's Podcast
“We ran an anonymous employee survey, I think 15 or 16 months after I started aggressively working through the org and rebuilding the org and rebuilding the culture, and we had a 98 to 99% approval of management, leadership and new strategy.”
- Publisher
- Lenny's Podcast