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Lenny's Podcast / episode intelligence

The nature of product | Marty Cagan, Silicon Valley Product Group

21 Aug 2022 14 published claims 2 attributable people

Speakers in the public record

Claim mix

evaluation 7preference 2recommendation 2observation 1uncertainty 1belief 1

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The useful parts, with receipts.

14 published records

01 / evaluation

Well, based on our data, about a third of people will consider switching to another company after just one bad experience during onboarding. So if your CSV importer doesn't work right, which is super common considering customer files are chock full of unexpected data and formatting, they'll leave.

“Well, based on our data, about a third of people will consider switching to another company after just one bad experience during onboarding. So if your CSV importer doesn't work right, which is super common considering customer files are chock full of unexpected data and formatting, they'll leave.”
Speaker
Not verified from transcript
Publisher
Lenny's Podcast

05 / evaluation

It's essentially a project management role. But on an empowered product team, where you're trying to come up with a solution that solves the problem you've been assigned, that's much harder because that means we have to discover a solution that's valuable, usable, feasible, viable.

“It's essentially a project management role. But on an empowered product team, where you're trying to come up with a solution that solves the problem you've been assigned, that's much harder because that means we have to discover a solution that's valuable, usable, feasible, viable.”
Speaker
Marty Cagan
Publisher
Lenny's Podcast

06 / preference

Most of my articles are inspired by questions that I have never got before. And so when I hear the same question enough, I realized maybe I should write about it.

“Most of my articles are inspired by questions that I have never got before. And so when I hear the same question enough, I realized maybe I should write about it.”
Speaker
Marty Cagan
Publisher
Lenny's Podcast

07 / recommendation

If you need to spend a little time on the problem, fine, but don't spend a lot of time because you need to save as much time as possible to come up with the winning solution.

“If you need to spend a little time on the problem, fine, but don't spend a lot of time because you need to save as much time as possible to come up with the winning solution.”
Speaker
Marty Cagan
Publisher
Lenny's Podcast

09 / evaluation

I mean, first of all, what they've done with Stripe is so awesome and that's another great example and I love what they picked and choose from great companies to create a culture for themselves.

“I mean, first of all, what they've done with Stripe is so awesome and that's another great example and I love what they picked and choose from great companies to create a culture for themselves.”
Speaker
Marty Cagan
Publisher
Lenny's Podcast

10 / evaluation

I think that's a better explanation than any other that I've heard. And it was so prescient because when he said this, this had yet to even happen to so many other companies, but it still happens all the time.

“I think that's a better explanation than any other that I've heard. And it was so prescient because when he said this, this had yet to even happen to so many other companies, but it still happens all the time.”
Speaker
Marty Cagan
Publisher
Lenny's Podcast

11 / evaluation

There's a little bit, I mean, I'd say the thing that we do is we try to untangle the company's culture from the technique, because Amazon's got their favorite cultural stuff, google does, Netflix does Stripe does.

“There's a little bit, I mean, I'd say the thing that we do is we try to untangle the company's culture from the technique, because Amazon's got their favorite cultural stuff, google does, Netflix does Stripe does.”
Speaker
Marty Cagan
Publisher
Lenny's Podcast
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