Public evidence record
Published podcast speaker
Books, apps, and tools
book / recommends
“One, Mindfulness in Plain English. Two, How To Win Friends and Influence People. I have to attribute a lot of my communication skills to my dad forcing me to read that book when I was like 10 years old, and-”
book / recommends
“One, Mindfulness in Plain English. Two, How To Win Friends and Influence People. I have to attribute a lot of my communication skills to my dad forcing me to read that book when I was like 10 years old, and-”
Claim ledger
7 transcript-backed records
01 / recommendation
“One, Mindfulness in Plain English. Two, How To Win Friends and Influence People. I have to attribute a lot of my communication skills to my dad forcing me to read that book when I was like 10 years old, and-”
02 / preference
“I mean, you have to be ready to pivot at the drop of a hat. And so I think more than just like the big, chaotic moments in those daily interactions when there's chaos, I think that's when it really shows its power and helps me navigate those day-to-day interactions when I had a big working session planned with my users to do research with them, or do user testing, and breaking news breaks, and it takes so much time and effort to gather a team of editors across the globe to do a user testing session.”
03 / evaluation
“Not just learning how to do it, they're building product practices, they're actually building and developing products and features, and they're creating more leaders in this space as well, and across their newsrooms to empower each other. So it's been really amazing to see, and it's the most valuable professional organization I've been a part of just because it is so niche that talking about product management is always fun.”
04 / evaluation
“After those conversations and sessions and events happen, you know it's our job to translate their needs into the functions that we, A, either maybe already have that we can optimize, B, we build anew, or we tell them it's not viable. And the good thing is that because they've been along for the ride with us throughout the product discovery process we've earned their trust and respect.”
05 / commitment
“It's certainly team-specific, because again, the scope of work across teams really varies. But since my team's product is an entire platform, it's my job to ensure we're still clear on our goals because like I said, they may change on a week-by-week basis.”
06 / evaluation
“And reactivity is the root cause of so many of our workplace woes and product management frustrations, and when you're able to pause before reacting you can start to undo and break a lot of those negative patterns in your brain. And in news, and especially the world's biggest breaking news organization, you can cut through that chaos with equanimity because it also really gives you this outsized advantage in everything from stakeholder management, team morale, to the way you're able to translate user feedback, to product development philosophy.”
07 / preference
“It's The New Product Development Game, published by Harvard Business Review in 1986. And it looks at a really different approach, one that I resonate a lot with because it's a lot along the lines of how we work at CNN, around rapid development, and time and flexibility being like key anchors of successful product development.”