High Signal Podcasts Evidence ledger
Method
Browse
How the evidence works

Public evidence record

Jessica Lachs

Published podcast speaker

Claims
22
Episodes
1
Shows
1
Named items
4

Books, apps, and tools

The evidenced stack.

Browse the grouped index →

other / recommends

Beauty of Joseon

“So I highly recommend people give Korean sunscreens a try, particularly there's a Beauty of Joseon on branded sunscreen. It's just amazing and is delightful to wear”

Lenny's Podcast · 14 Jul 2024

Evidence receipt · Source ↗

other / likes

DoorDash

“All of which came about from this deep dive where we found that this group of consumers was really a drag on the efficiency of this marketing channel. And so I think that's an example of a few things that we like to do at DoorDash.”

Lenny's Podcast · 14 Jul 2024

Evidence receipt · Source ↗

other / recommends

Korean sunscreens

“I was introduced to them by a friend of mine, and they're just far superior to what we have in the US. So I highly recommend people give Korean sunscreens a try, particularly there's a Beauty of Joseon on branded sunscreen.”

Lenny's Podcast · 14 Jul 2024

Evidence receipt · Source ↗

book / likes

The Rose Code

“I tend to read fiction, particularly historical fiction, and I love spy novels. So I think my brain is always in problem-solving mode even when reading. A recent book that I read that I enjoyed was The Rose Code by Kate Quinn, and it's about women code breakers in World War II, and I really enjoyed that. But rather than recommending a book... I guess I did just recommend a book, but rather than recommending another book, I am going to recommend the Libby app and supporting your local public library because I love the library and I love Libby, so I'll give that as my other recommendation.”

Lenny's Podcast · 14 Jul 2024

Evidence receipt · Source ↗

Claim ledger

What Jessica said.

22 transcript-backed records

01 / recommendation

Likes The Rose Code.

“I tend to read fiction, particularly historical fiction, and I love spy novels. So I think my brain is always in problem-solving mode even when reading. A recent book that I read that I enjoyed was The Rose Code by Kate Quinn, and it's about women code breakers in World War II, and I really enjoyed that. But rather than recommending a book... I guess I did just recommend a book, but rather than recommending another book, I am going to recommend the Libby app and supporting your local public library because I love the library and I love Libby, so I'll give that as my other recommendation.”
Speaker
Jessica Lachs
Publisher
Lenny's Podcast

02 / recommendation

Recommends Korean sunscreens. Recommends Beauty of Joseon.

“I was introduced to them by a friend of mine, and they're just far superior to what we have in the US. So I highly recommend people give Korean sunscreens a try, particularly there's a Beauty of Joseon on branded sunscreen.”
Speaker
Jessica Lachs
Publisher
Lenny's Podcast

04 / prediction

Where are their pockets of opportunity? That is what I expect my team to be able to bring to that table, the proverbial table, that we want to see that.

“Where are their pockets of opportunity? That is what I expect my team to be able to bring to that table, the proverbial table, that we want to see that.”
Speaker
Jessica Lachs
Publisher
Lenny's Podcast

05 / belief

There's some really unique characteristics that I've noticed when I look at some of the top talent that I've had on the team or have on the team. I think the first thing is just curiosity.

“There's some really unique characteristics that I've noticed when I look at some of the top talent that I've had on the team or have on the team. I think the first thing is just curiosity.”
Speaker
Jessica Lachs
Publisher
Lenny's Podcast

06 / belief

I think when you have the central org, you're able to see if there are growth opportunities in other areas within the company. And so that really helps folks to stay engaged because they can look at new problems if the problems they've been working on for several years are getting maybe boring and they want something new, there's an opportunity, move from marketing over to merchant analytics.

“I think when you have the central org, you're able to see if there are growth opportunities in other areas within the company. And so that really helps folks to stay engaged because they can look at new problems if the problems they've been working on for several years are getting maybe boring and they want something new, there's an opportunity, move from marketing over to merchant analytics.”
Speaker
Jessica Lachs
Publisher
Lenny's Podcast

07 / belief

I think you can also ask for examples that for these folks typically will highlight this, they'll talk about, "I noticed this thing, and so we decided to investigate.

“I think you can also ask for examples that for these folks typically will highlight this, they'll talk about, "I noticed this thing, and so we decided to investigate.”
Speaker
Jessica Lachs
Publisher
Lenny's Podcast

10 / belief

I think that that was really, really influential and was probably the first time I saw that you can do whatever you put your mind to, no matter your age, no matter your circumstances.

“I think that that was really, really influential and was probably the first time I saw that you can do whatever you put your mind to, no matter your age, no matter your circumstances.”
Speaker
Jessica Lachs
Publisher
Lenny's Podcast

11 / belief

I mean, yes, you are a data scientist, but your goal is to figure out what's happening, and if that means that you're going to pick up the phone and call customers, then that is what you're going to do." And I think that expecting that and setting that as the norm for the team, this ownership of the outcome is something that we continue to do at DoorDash and instill in everyone whether you were early or just joined last month.

“I mean, yes, you are a data scientist, but your goal is to figure out what's happening, and if that means that you're going to pick up the phone and call customers, then that is what you're going to do." And I think that expecting that and setting that as the norm for the team, this ownership of the outcome is something that we continue to do at DoorDash and instill in everyone whether you were early or just joined last month.”
Speaker
Jessica Lachs
Publisher
Lenny's Podcast

12 / evaluation

" Let's see what ideas might work in a Volt country that don't work in a DoorDash country and vice versa. So I think I tend to focus more on what's the same, and then I'm pleasantly surprised when I find things that are different because that keeps you on your toes and keeps things interesting.

“" Let's see what ideas might work in a Volt country that don't work in a DoorDash country and vice versa. So I think I tend to focus more on what's the same, and then I'm pleasantly surprised when I find things that are different because that keeps you on your toes and keeps things interesting.”
Speaker
Jessica Lachs
Publisher
Lenny's Podcast

13 / belief

You want to move them all. But being able to prioritize and know what you're going to get for a 20% improvement in, say, your cancellation rate, that's where analytics I think can add a lot of value.

“You want to move them all. But being able to prioritize and know what you're going to get for a 20% improvement in, say, your cancellation rate, that's where analytics I think can add a lot of value.”
Speaker
Jessica Lachs
Publisher
Lenny's Podcast

14 / evaluation

" So yes, someone might say it's simpler to have a composite metric, but it was so hard to understand what it was and how to move it that it became meaningless. And ultimately moving to something that was simpler to understand, even if it meant having three metrics instead of one, it ultimately was better for the team because folks knew what they were trying to move.

“" So yes, someone might say it's simpler to have a composite metric, but it was so hard to understand what it was and how to move it that it became meaningless. And ultimately moving to something that was simpler to understand, even if it meant having three metrics instead of one, it ultimately was better for the team because folks knew what they were trying to move.”
Speaker
Jessica Lachs
Publisher
Lenny's Podcast

15 / recommendation

I guess I did just recommend a book, but rather than recommending another book, I am going to recommend the Libby app and supporting your local public library because I love the library and I love Libby, so I'll give that as my other recommendation.

“I guess I did just recommend a book, but rather than recommending another book, I am going to recommend the Libby app and supporting your local public library because I love the library and I love Libby, so I'll give that as my other recommendation.”
Speaker
Jessica Lachs
Publisher
Lenny's Podcast

16 / preference

Sometimes you have to just pick a direction and make a decision even though you don't have perfect information. So I like to see some of these softer skills and how they manifest throughout a case interview, even if it's not specifically what I'm asking with the literal problem we're solving in the case.

“Sometimes you have to just pick a direction and make a decision even though you don't have perfect information. So I like to see some of these softer skills and how they manifest throughout a case interview, even if it's not specifically what I'm asking with the literal problem we're solving in the case.”
Speaker
Jessica Lachs
Publisher
Lenny's Podcast

17 / recommendation

You have to be very intentional to carve out time for exploratory work for deep dives because as you mentioned, there are always more questions and more work to be done than hours in the day. And so I think being intentional about it and setting goals for your team around finding these insights through self-directed work is an important mechanism for holding ourselves accountable to that goal because it tends to be the first thing that goes when you get a lot of inbounds, you're like, "All right, well, let's deep dive on something that I don't know if it's really something.

“You have to be very intentional to carve out time for exploratory work for deep dives because as you mentioned, there are always more questions and more work to be done than hours in the day. And so I think being intentional about it and setting goals for your team around finding these insights through self-directed work is an important mechanism for holding ourselves accountable to that goal because it tends to be the first thing that goes when you get a lot of inbounds, you're like, "All right, well, let's deep dive on something that I don't know if it's really something.”
Speaker
Jessica Lachs
Publisher
Lenny's Podcast

18 / evaluation

" And I think that night was one of the largest refunds as a percent of our bank account that we had ever given out. And I think Tony, there were two examples that he's talked about where we just gave a lot of money back to customers because it was the right thing to do because our service failed and we wanted to do right by them.

“" And I think that night was one of the largest refunds as a percent of our bank account that we had ever given out. And I think Tony, there were two examples that he's talked about where we just gave a lot of money back to customers because it was the right thing to do because our service failed and we wanted to do right by them.”
Speaker
Jessica Lachs
Publisher
Lenny's Podcast

19 / evaluation

All of which came about from this deep dive where we found that this group of consumers was really a drag on the efficiency of this marketing channel. And so I think that's an example of a few things that we like to do at DoorDash.

“All of which came about from this deep dive where we found that this group of consumers was really a drag on the efficiency of this marketing channel. And so I think that's an example of a few things that we like to do at DoorDash.”
Speaker
Jessica Lachs
Publisher
Lenny's Podcast
Search evidence