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Claire Hughes Johnson

Published podcast speaker

Claims
20
Episodes
1
Shows
1
Named items
0

Claim ledger

What Claire said.

7 transcript-backed records

01 / evaluation

Eli ends up sharing this story at this offsite that we had. And the transparency value actually was a little bit problematic to manage because Eli would tell everyone everything, including his team, even when we weren't finished with the plan, right?

“Eli ends up sharing this story at this offsite that we had. And the transparency value actually was a little bit problematic to manage because Eli would tell everyone everything, including his team, even when we weren't finished with the plan, right?”
Publisher
Lenny's Podcast

02 / evaluation

Is a lot about what they're working on. And it's because it is, again, an unsung thing that is critical and that I don't think people naturally come to.

“Is a lot about what they're working on. And it's because it is, again, an unsung thing that is critical and that I don't think people naturally come to.”
Publisher
Lenny's Podcast

03 / evaluation

He said, what I love about that story, yeah, it's funny and embarrassing, but actually that guy was comfortable saying to me, "I wouldn't trust you to manage a McDonald." And I think that actually I found inspiring because I don't think everybody who founded a company or who's managing someone has created an environment with how much trust in it, right?

“He said, what I love about that story, yeah, it's funny and embarrassing, but actually that guy was comfortable saying to me, "I wouldn't trust you to manage a McDonald." And I think that actually I found inspiring because I don't think everybody who founded a company or who's managing someone has created an environment with how much trust in it, right?”
Publisher
Lenny's Podcast

04 / evaluation

ve your solar panels, but you got to bring in the heat, you got to bring in the cooling and plumbing, and then you have foundational stuff that you have to build or the whole structure will fall over. And I think of putting in the posts and beams and the mechanicals and the foundation as actually essential to scale.

“ve your solar panels, but you got to bring in the heat, you got to bring in the cooling and plumbing, and then you have foundational stuff that you have to build or the whole structure will fall over. And I think of putting in the posts and beams and the mechanicals and the foundation as actually essential to scale.”
Publisher
Lenny's Podcast

05 / evaluation

I think if anything, the advice pushed me to go faster on some of my intuitions about, for example, using vendors and outsourcing parts of the model. And I realized we're not going to scale all this internally, especially not at the speed that we're going, but it's hard to start to use outside sort of contractors if you haven't filled figured out all your tools and processes.

“I think if anything, the advice pushed me to go faster on some of my intuitions about, for example, using vendors and outsourcing parts of the model. And I realized we're not going to scale all this internally, especially not at the speed that we're going, but it's hard to start to use outside sort of contractors if you haven't filled figured out all your tools and processes.”
Publisher
Lenny's Podcast

06 / evaluation

And so the minute you start titling a lot, you're signaling hierarchy and authority. And the culture piece to Stripe still today, which is I think we could use more, at least more overt trappings of structure because it can get confusing.

“And so the minute you start titling a lot, you're signaling hierarchy and authority. And the culture piece to Stripe still today, which is I think we could use more, at least more overt trappings of structure because it can get confusing.”
Publisher
Lenny's Podcast

07 / evaluation

You're immediately getting into something that feels pretty suboptimal, but it is worse to have nothing because it starts to feel very unfair in the environment, especially if you have to start to change up compensation and reward or reward systems, right?

“You're immediately getting into something that feels pretty suboptimal, but it is worse to have nothing because it starts to feel very unfair in the environment, especially if you have to start to change up compensation and reward or reward systems, right?”
Publisher
Lenny's Podcast
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