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The art and science of pricing | Madhavan Ramanujam (Monetizing Innovation, Simon-Kucher)

8 Dec 2022 19 published claims 2 attributable people

Speakers in the public record

Claim mix

commitment 4evaluation 4recommendation 3belief 3preference 3uncertainty 1observation 1

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Every row below preserves an exact excerpt. Identified speakers are linked; unresolved voices are labeled and excluded from people counts.

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The useful parts, with receipts.

19 published records

06 / commitment

I imagine that's what a lot of people are wondering right now. It's like, yes, I'm convinced I will have these conversations, but then the classic issue with customers, you ask them what they all do and you can't trust their stories of what they'll actually do.

“I imagine that's what a lot of people are wondering right now. It's like, yes, I'm convinced I will have these conversations, but then the classic issue with customers, you ask them what they all do and you can't trust their stories of what they'll actually do.”
Speaker
Lenny Rachitsky
Publisher
Lenny's Podcast

09 / observation

The way to unlock your segmentation is to think about bundling and packaging, as in you're configuring your product, based on what customers need, what they value and what they're willing to pay for.

“The way to unlock your segmentation is to think about bundling and packaging, as in you're configuring your product, based on what customers need, what they value and what they're willing to pay for.”
Publisher
Lenny's Podcast

10 / evaluation

Because frankly, Lenny, as an entrepreneur, a company, you actually don't have a choice whether you'll have a pricing conversation with your customer.

“Because frankly, Lenny, as an entrepreneur, a company, you actually don't have a choice whether you'll have a pricing conversation with your customer.”
Publisher
Lenny's Podcast

11 / recommendation

Then we have questions where there's some methods where we actually want to understand, are there some psychological thresholds or budgets when it comes to willingness to pay? So the way to do this is let's take your product that you're going to launch, pitch the value to your customers, have that exact sales and marketing conversation that you'd have after you launch the product, but before.

“Then we have questions where there's some methods where we actually want to understand, are there some psychological thresholds or budgets when it comes to willingness to pay? So the way to do this is let's take your product that you're going to launch, pitch the value to your customers, have that exact sales and marketing conversation that you'd have after you launch the product, but before.”
Publisher
Lenny's Podcast

12 / recommendation

If there are sections of the book, for instance, that you like talk about it, the biggest thing that we can all do is to educate each other and everyone that there's a science behind all of this and it's not just an art, and if that's relevant, then I think message accomplished, that's also why we wrote Monetizing Innovation.

“If there are sections of the book, for instance, that you like talk about it, the biggest thing that we can all do is to educate each other and everyone that there's a science behind all of this and it's not just an art, and if that's relevant, then I think message accomplished, that's also why we wrote Monetizing Innovation.”
Publisher
Lenny's Podcast

13 / evaluation

Take a quick example and then bring the point home and then we can talk about why this is actually essential. So taking a non SaaS or software example, if you think about Michelin, which is a tire company, probably one of the most price sensitive, let's say, markets because, think about it, you actually go into a tire store, you see all of these things look similar, but they're somehow priced differently.

“Take a quick example and then bring the point home and then we can talk about why this is actually essential. So taking a non SaaS or software example, if you think about Michelin, which is a tire company, probably one of the most price sensitive, let's say, markets because, think about it, you actually go into a tire store, you see all of these things look similar, but they're somehow priced differently.”
Publisher
Lenny's Podcast

15 / preference

Back in the day, probably a decade ago, I used to say pricing needs to sit in finance, because my view was finance would be the counterbalance to sales, especially if you have sales coming up with pricing in a B2B situation, you can set all the pricing you want, it's human having a human conversation.

“Back in the day, probably a decade ago, I used to say pricing needs to sit in finance, because my view was finance would be the counterbalance to sales, especially if you have sales coming up with pricing in a B2B situation, you can set all the pricing you want, it's human having a human conversation.”
Publisher
Lenny's Podcast

16 / evaluation

Let's assume the conversation in Apple was something like this, "Hey, we need to just build one product, one iPhone, because we need to maximize our market share and we will throw it out and slap on a price and hope to get the market.

“Let's assume the conversation in Apple was something like this, "Hey, we need to just build one product, one iPhone, because we need to maximize our market share and we will throw it out and slap on a price and hope to get the market.”
Publisher
Lenny's Podcast

18 / evaluation

Much more harder game to play because you need to have all of your costs in order, supply chain, everything else, and you're fine tuning towards the volume game.

“Much more harder game to play because you need to have all of your costs in order, supply chain, everything else, and you're fine tuning towards the volume game.”
Publisher
Lenny's Podcast

19 / preference

For instance, you can say quiet preferred on a Comfort or a Black. And that's literally why I take one of these, because I'm probably working on my Uber ride over and I like to just have the quiet and just work on things, and I'm willing to pay for that and I belong in a different segment.

“For instance, you can say quiet preferred on a Comfort or a Black. And that's literally why I take one of these, because I'm probably working on my Uber ride over and I like to just have the quiet and just work on things, and I'm willing to pay for that and I belong in a different segment.”
Publisher
Lenny's Podcast
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