book / likes
Crucial Conversation
“I like Crucial Conversation, that's going to, in the beating path, it's like how to conduct conversations with people in your organization.”
Public evidence record
Published podcast speaker
Books, apps, and tools
book / likes
“I like Crucial Conversation, that's going to, in the beating path, it's like how to conduct conversations with people in your organization.”
book / recommends
“There is a set of books, I think one that is the starter one is, I think it's called, right now, the Ideal Executive. People don't really know it, it's sort of a management book, how to run a team and whatnot. I think the original version is, funnily enough, I think it was called Mismanagement, but nobody wants to buy a book called Mismanagement, you'd much rather buy a book that's called Ideal Executive. Because you, of course, are not mismanaging, you're the ideal executive altogether, so you're just reinforcing your self. But jokes aside, it basically gives you the... It tried to define people by four characteristics, I think misnamed, but are you an administrator? Are you, he calls it a producer, basically get the job done? Integrator, which brings people together, and the fourth one, it's basically change agent, do a lot of mess and change stuff. Usually entrepreneurs kind of include that part, of course. And basically, his claim is that nobody does the whole four, maybe you're good at one, maybe okay at the other, and personally I'm horrible in administration. I obviously acknowledge that, and I try to sort of compliment myself. So, I think there's two things in it, firstly, just those, I thought there was the four good ways of looking at people, as a manager, as a leader, of course, that's one, but I think even if you disagree with those four, just understanding that you want to look at the people in the organization, yourself included [inaudible 00:48:20] key characteristics, and you can select the different framework, helps you a lot with creating high-velocity discussions with others. Because I can talk with somebody and say, hey, you're a P. He's going be like, well, I'm not P, an I, whatever the thing is, and that makes a discussion that is much, much faster, and more comprehensive than just trying to explain this from scratch. Like, hey, you tend to do this, and you might want to do this, and you might want to strengthen that. So, I'd recommend starting from this, but there's probably other methodologies you can pick, and maybe some of the listeners here have already had one, but that's one I like because I found it useful.”
Claim ledger
4 transcript-backed records
01 / evaluation
“I call it the spiral because it's going in circles around the target, and eventually you feel like, well, I'm hearing the same thing again and again, and you're like, well, if I heard it from three people, I didn't learn anything new, I'm at the bullseye.”
02 / evaluation
“I think Figma calls their AI feature like First Draft, which is a term I like because they realize it's not best, it's not great, but it's a good first draft.”
03 / evaluation
“It may be they're not as willing to pay for it, although that's a little bit of a different process, like real product launch. It could be the quality is not good enough because we're focusing on, is it providing value, is it understandable versus did you find a bug when you used, I don't know, Safari, on this kind of computer.”
04 / evaluation
“Now, we all knew we need one salesperson, one SE and [inaudible 00:45:59] what's now called product market fit, I don't know that the term even existed there, and we're like, nah, you know what, investors told us you got to hire more people. So, we hired, I don't know, 20 salespeople, all of them failing miserably, because A, we didn't have a true product market fit, but even what's worse, we didn't have a true focused ICP with a very, very repeatable product market fit.”