Public evidence record
Published podcast speaker
Claim ledger
6 transcript-backed records
01 / evaluation
“You cannot throw, like, you know, a bunch of engineering manuals and cement into a gorge and expect to get a bridge because the books don't have knowledge, teams have knowledge, organizations have knowledge.”
02 / evaluation
“Now, I think we tend to think about it as non physical because it is a thing that is not a thing, which is the same as temperature.”
03 / evaluation
“And the idea of shipping the book directly to a consumer might look like a small incremental innovation. But in reality it was an architectural innovation, and when I do talks and I present this with slides, what I do is I show the picture of a Barnes and Noble, and then next to that I show a picture of an Amazon fulfillment center, which looks like kind of like this part of the airport that is you know sorting all of the different luggage, and that shows that no, that little idea of just shipping directly to consumer require a completely different organizational design, and the distance between the Barnes and Noble organization in this network that we were describing before in that model with the to the Amazon model was enormous in reality just because of that change.”
04 / evaluation
“Now there is another distinction that is extremely important and that I used a story at the beginning of the book to illustrate, is that also especially among academics or people that are highly educated, we talk about knowledge as this sort of truths that have been validated by the scientific method and so forth.”
05 / evaluation
“If I give you a hammer, I cannot use the hammer while you are using it because it's rival.”
06 / evaluation
“You cannot throw like you know a bunch of engineering manuals and cement into a gorge and expect to get a bridge because the books don't have knowledge, teams have knowledge, organizations have knowledge and all of that.”