Casey Winters: belief

Transcript context

…Are there any other examples of marketplace companies that come to mind that did a great job evolving or adding one of these network effects or are just interesting? Let's take some inventory. I think Zillow is really interesting in that a real estate listing site is not particularly an interesting product, but the ability of saying, very rarely do both sides of this network, people who are buying homes and selling homes need to connect, but I can find a way for the brand to connect with both of them by giving real time pricing information on the value of homes, and that creates a much stickier product for both sides. I think that was a pretty genuine innovation that other people have tried and rarely been as successful with. That's one that definitely sticks with me off the top of my head. Great. We've been talking about Grubhub a lot. Grubhub had some pretty strong network effects, in large part, thanks to the work you did. One of the benefits of network effects is it creates a barrier to entry. It's hard to replicate and compete with a company where they already have all this network effect, but famously, Grubhub got disrupted by DoorDash and Uber Eats. Maybe you can talk about how that happened and why that happened. It'd be cool to hear just like, what do you think they could have done differently and what happened where their network effect got eaten for lunch? Pun intended.…

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