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Evidence receipt / preference

Published · transcript-backed

Ben Gilbert: preference

4 Mar 2026 Acquired Costco

“Very often, I will buy something that's a little bit more expensive on Amazon because I'm like, well, it's going to be easy to return.”

— Ben Gilbert

Source trail

Everything needed to verify it.

Speaker
Ben Gilbert
Attribution
Verified speaker
Claim type
preference
Recorded
4 Mar 2026
Publisher
Acquired
Episode
Costco

Transcript context

…Far, far from it. You are very much paying for the convenience of shopping on Amazon, I think on almost every product these days. Or the brand. Very often, I will buy something that's a little bit more expensive on Amazon because I'm like, well, it's going to be easy to return. Or well, I trust this company. That's a very different premise than the original idea. Yup. I really think that Costco, amazingly as this huge incumbent, has developed a lot of counter positioning power.…

Stored transcript either side of the excerpt. The highlighted words are the published quote; the surrounding text is unedited source, never generated.

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