David Rosenthal: commitment

Transcript context

…Interesting. Hard to know without looking under the hood, but I think it's a reasonable guess. I can certainly say from when I worked at The Journal and I worked on the “business side,” not on the edit side, but I will tell you, there is absolutely a machine. It was a miracle. I think anybody who works in the news business will tell you this. Gay Talese writes about it on the book. It's a miracle that the paper happens every day and the website updates every day and nobody who's part of it can fully explain it but somehow everybody comes to work every day and stories get published and edited. It happens. Yeah, I felt that way when I was at Microsoft shipping Office every three years. There was such an unbelievable process to get 3000 people to all lock their code in a bug-free way and get it out the door once every three years. I completely see how it's possible for someone not to understand how the entire system works themselves.…

Stored transcript either side of the excerpt. The highlighted words are the published quote; the surrounding text is unedited source, never generated.