Speakers in the public record
Claim mix
evaluation 5preference 4belief 3uncertainty 2recommendation 1commitment 1
Evidence policy
Every row below preserves an exact excerpt. Identified speakers are linked; unresolved voices are labeled and excluded from people counts.
Claim ledger
The useful parts, with receipts.
16 published records
“Most means that you have to integrate under the curve, so I'd say High Output Management by Andy Grove is definitely the book that I've recommended the most. It was a book that really opened my eyes to how to get the most out of teams over the whole course of my career. Definitely check that out if you haven't read it already. Recently, we talked about being meticulous in our craft. I've really enjoyed Build by Tony Fidel. Tony worked on the iPod, and then the iPhone, and then was the founder of Nest. He puts a tremendous amount of thought into his users and how to build really great crafted experiences. I had the privilege of working with him very briefly at Google, but I thought the book was excellent in terms of helping provide some practical pointers there. Then I would be remiss if I did not mention Claire Hughes Johnson's book, Skilling People. Even though it only just came out, I've recommended it a lot. There's actually some stuff in here where I'm sharing some techniques that we've used at Stripe, so you might enjoy that. Then if I may share one ...”
- Publisher
- Lenny's Podcast
“You run a massive engineering team. I don't know if you shared the numbers of engineers, but I know there are many.”
- Publisher
- Lenny's Podcast
“A strong mission and a mission that draws people in that are incredible and people may be hearing that and be like, yeah, yo, sure. But in my experience, having invested in a bunch of companies and working with a lot of founders, there's such a dichotomy between how hard it is for companies to hire when they don't have a mission people really care about versus a mission that's really meaningful.”
- Publisher
- Lenny's Podcast
“Across the whole spectrum, I think there's just so much gold on YouTube if you want to learn a new skill these days.”
- Publisher
- Lenny's Podcast
“I believe recently, gone to OpenAI, but was doing this kind of on his own for a few months and has produced a bunch of great YouTube content.”
- Publisher
- Lenny's Podcast
“I don't know how involved you are with the product management hiring process, but just I'm curious what that is like, high level and engineering hiring process, however you can share.”
- Publisher
- Lenny's Podcast
“So another 15 minutes then typically takes about 30 minutes for the systems to automatically deployed in production. That's how we run and think about establishing that tight feedback loop with users, that means you can get feedback from a user in the morning, you can figure out how to address it and you can actually put something back in their hands by the end of the day.”
- Publisher
- Lenny's Podcast
“First of all, a lot of people, most people I think come to Stripe because they see that there is this great opportunity to help businesses at scale.”
- Publisher
- Lenny's Podcast
“I also love writing code with Copilot, because as I said, it means that I can focus on the parts that really matter.”
- Publisher
- Lenny's Podcast
“We're actually helping power all of their subscriptions and revenue tracking and financial operations around the business. And the point about that is we've been putting very large engineering teams on this stuff for years and that means anyone who wants to build a reconciliation product and a subscriptions business model, if you want to do that yourself, you have to put big engineering teams on them.”
- Publisher
- Lenny's Podcast
“I was getting an error message back, but I wasn't stuck for very long because something that the team at Stripe had done was we made the error messages coming out of our API link to the piece of the docs that told you how to solve the problem.”
- Publisher
- Lenny's Podcast
“We really obsess about reviewing them carefully and identifying not only what would've stopped this thing happening, but how could we prevent this whole class of issues in the future. And as I said earlier, we prioritize working on that stuff ahead of anything else on the roadmap that's because of remember what it is we're trying to do, how important it is and how if we don't do that well, we can't move quickly for our users.”
- Publisher
- Lenny's Podcast
“It's actually important to have a very clear idea of who is the person I am kind of modeling the friction for right now. So for instance, I might be integrating the Stripe billing API and I might put myself in the shoes of an engineer at, I don't know, let's say Atlassian, which is one of the world's largest SaaS platforms and using actively Stripe billing for automating all the revenue today, I might put myself in the mindset of that person.”
- Publisher
- Lenny's Podcast
“By the way, the reason I think that planning, the way we do planning at Stripe doesn't always get the best internal rep is we have grown very rapidly. That means that almost every time we come back around to planning, we actually, and this is kind of a theme at Stripe, we think about a lot of the ways that we work internally from First principles.”
- Publisher
- Lenny's Podcast
“One of the most interesting things that I think I've run into is there are a lot of places that as we scale, we know that it makes a lot of sense to invest in automation and there were a bunch of places in our development process where while we've done that, we were working hard to help each other out and actually saying, hey, please come talk to this other team if you want to use this thing.”
- Publisher
- Lenny's Podcast
“I think as I've been responsible for bigger and bigger teams over time, one of the things that just I repeatedly learn is I personally will not be involved in really any of the decisions that matter and happen.”
- Publisher
- Lenny's Podcast