01 / recommendation
ting to come online at that time was was pretty special in itself and and then I I didn't actually look this up did the article come out first or did you launch first or was it like same day kind of a thing it was like very similar within like a few days we probably had like soft launched a week before or something like that okay what happened when that went live was it was that a big impact so much traffic and demand but what we were able to do was because we had this weight list we were really able to throttle and control the amount of customers who were able to rent because we really wanted everyone to have an amazing experience and you know I often say and I worked with Mark Lori and he says this too it's like start with the ideal customer experience and work backwards and we knew that the ideal customer experience meant we needed amazing inventory so we needed to partner with Brands we needed full size runs so that you could try out different sizes we gave customers the second size for free because we wanted to alleviate the fear of bit and like if that was going to be an issue um and so we didn't want people to come on and see that we were all stocked out it's still one of my
“ting to come online at that time was was pretty special in itself and and then I I didn't actually look this up did the article come out first or did you launch first or was it like same day kind of a thing it was like very similar within like a few days we probably had like soft launched a week before or something like that okay what happened when that went live was it was that a big impact so much traffic and demand but what we were able to do was because we had this weight list we were really able to throttle and control the amount of customers who were able to rent because we really wanted everyone to have an amazing experience and you know I often say and I worked with Mark Lori and he says this too it's like start with the ideal customer experience and work backwards and we knew that the ideal customer experience meant we needed amazing inventory so we needed to partner with Brands we needed full size runs so that you could try out different sizes we gave customers the second size for free because we wanted to alleviate the fear of bit and like if that was going to be an issue um and so we didn't want people to come on and see that we were all stocked out it's still one of my”
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- The Peel