01 / uncertainty

22 Mar 2026

Now more than ever, that is not possible. And so one trick that I learned, especially working with engineers who often have a very, very high desire for certainty, is to say, "I don't know the answer right now.

“Now more than ever, that is not possible. And so one trick that I learned, especially working with engineers who often have a very, very high desire for certainty, is to say, "I don't know the answer right now.”

Speaker: Jessica Fain
Episode: The art of influence: The single most important skill that AI can’t replace | Jessica Fain (Webflow, ex-Slack)
Publisher: Lenny's Podcast

What Jessica said.

Now more than ever, that is not possible. And so one trick that I learned, especially working with engineers who often have a very, very high desire for certainty, is to say, "I don't know the answer right now.