Ben Gilbert: recommendation

Transcript context

…Ben, I think you hit the nail on the head. It’s about owning the customer relationship at the point of access in the next wave which they don’t right now. It’s fun doing this episode right now and in particular after the Snapchat IPO. But it’s hard to judge right now like I think if they had kept in fully in that like, “Oh, we’re going to keep a separate mindset, this would be a failure.” But now that they’re starting to integrate it more deeply, that feels like the right approach to me at this point. This is the third time I’ve dangerously danced into tech themes ahead of schedule. But let me throw something out there that I think Facebook would be much better off keeping them separate and keeping it like its own little division with kind of a firewall between Oculus and Facebook. So Facebook is a horizontal company. Facebook needs to make sure that they are on every single platform in the same way so that the most users, in the same way that Google needs the most users, they need scale, can get access to it. The closer they start to integrate these things, the more the danger comes up of them prioritizing Facebook features to be Oculus only and not putting them on the Vive or whatever other platforms come to be. I think when you’re an employee at a company like that, you start to get confused as to what the priorities are. I remember being at Microsoft – You end up with an iMessage situation.…

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