Ben Gilbert: uncertainty

Transcript context

…Maybe the F is not obvious. I think the F to me—we can all debate—is they're wrong strategically that building a best-of-breed alliance is actually not the right strategy. Big enterprises don't really care about that anymore. They're still happy to buy on credit cards, or distribute across the organization. It turns off all the startups. Innovative, high-growth companies are like, eww, Slack is part of Salesforce, I don't want that anymore. I'm moving over to Discord or whatever. That feels like the F to me. I don't know. I don't think that stench is real or it's going to meaningfully impact people's decisions whether to adopt or not. What I do think is real along those same lines is this decreases the likelihood that Slack comes out with that next innovative feature or user experience that makes people go, oh, my God, I have to use this product. I think the F for me is trying to integrate Slack and Salesforce the products and failing and turning Slack more into Salesforce than Salesforce more into Slack. I think that's an F for me. Another potential F is I do think that there's a stench if all of a sudden you start getting cross-sold Salesforce when you sign up for Slack. The Acquired FM Slack starts getting hit off for the emails for Salesforce 360, Lightning, and all of that.…

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