Evidence receipt / prediction
Published · transcript-backedClaire Vo: prediction
29 Mar 2026 Lenny's Podcast From skeptic to true believer: How OpenClaw changed my life | Claire Vo
“And so I just think the web is hostile to agents right now. And we're going to have to rethink what is the interface of the web to be more agent friendly because I think we skip ahead a couple years and the number one user of websites are going to be people's agents.”
Source trail
Everything needed to verify it.
- Speaker
- Claire Vo
- Attribution
- Verified speaker
- Claim type
- prediction
- Recorded
- 29 Mar 2026
- Publisher
- Lenny's Podcast
Transcript context
…What a time. This is crazy. Okay. So there's also just challenges that people run into with OpenClaw. A few I've run into is just using the browser is very unreliable. I wanted it to just add things to my DoorDash cart and it works and then it stops working. And then other people run into memory issues where it's like forgetting stuff. Some people just complain. It's just so much work just to keep it going. Let's talk about just the issues you run into and that people run into and any advice you might share. Maybe the browser stuff first, just like any advice for the browser. Yeah. Again, going back to that gnarly feeling of product market fit is it has so many sharp edges. I won't sugarcoat it. It's a pain to set up. You got to feed and maintain your Claws. It is not hands-off, but the value is so high, I am willing to go through the pain. And I think any good product manager has felt this experience of launching a product and it's just hot garbage. It's buggy, it doesn't look great. And your biggest complaints from customers are not, "I don't think this is useful." It's that, "It's broken or doesn't work as good as I want." That's when you know you have product market fit. So I like the complaints of like, "It's buggy. It doesn't remember. I want it to do X, but it can't." That's not, not product market fit. That's a product that hasn't caught up to its product market fit. And so again, I think this is just a really interesting one for people who are our product thinkers. But going back to the actual problems I've experienced, I think you outlined them pretty well. One, I don't think anybody has really unlocked browser use. That is not just an OpenClaw thing. I think we look at ChatGPT Atlas, you look at Perplexity, Comet, you look at all of these kind of browser use. Claude has a browser use component. I don't think any of them are great. And the reason why they're not great is technically I think it's a complicated problem to solve, so I'm empathetic to that. And two, the open web has been so hardened against bots. And so the way websites are architected are actually anti-bot. And so there are all these hard walls where bots can't access sites. There are all these bot identifying mechanisms. For example, trying to browse X with a bot, there's like a lot of punishments being doled out when people are found out they're doing that. And so I just think the web is hostile to agents right now. And we're going to have to rethink what is the interface of the web to be more agent friendly because I think we skip ahead a couple years and the number one user of websites are going to be people's agents. And so we can either say not allowed, you're not allowed to use websites or think of a new way to open up the web. Practically what I have done is, you might laugh at this because we've been talking about it a lot. I read the docs. There is a browser use documents page on OpenClaw and one, it explains to you how the browser works. So it uses a browser profile dedicated only to your OpenClaw that it can open up on its own and run very similar to if you have multiple kind of Gmail accounts and you're switching between Chrome profiles, exact same concept there. You just get one for your OpenClaw. And this is in Chrome.…
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