Evidence receipt / belief
Published · transcript-backedKatie Dill: belief
15 Oct 2023 Lenny's Podcast Building beautiful products with Stripe’s Head of Design | Katie Dill (Stripe, Airbnb, Lyft)
“One of the things that has stuck with me through all the trials and tribulations of leading, and as I've already laid out for you in the very beginning of this call, haven't always got it right, but one of the things that has been a clarifying force as I think about growing and leading teams, it's actually something I learned at Airbnb when we were there together, it's a formula sort of.”
Source trail
Everything needed to verify it.
- Speaker
- Katie Dill
- Attribution
- Verified speaker
- Claim type
- belief
- Recorded
- 15 Oct 2023
- Publisher
- Lenny's Podcast
Transcript context
…Today's episode is brought to you by OneSchema, the embeddable CSV importer for SaaS. Customers always seem to want to give you their data in the messiest possible CSV file, and building a spreadsheet importer becomes a never ending sink for your engineering and support resources. You keep adding features to your spreadsheet importer, but customers keep running into issues. Six months later, you're fixing yet another date conversion edge case bug. Most tools aren't built for handling messy data, but OneSchema is. Companies like Scale AI and Pave are using OneSchema to make it fast and easy to launch delightful spreadsheet import experiences from embeddable CSV import to importing CSVs from an SFTP folder on a recurring basis. Spreadsheet import is such an awful experience in so many products, customers get frustrated by useless messages like error on line 53 and never end up getting started with your product. OneSchema intelligently corrects messy data so that your customers don't have to spend hours in Excel just to get started with your product. For listeners of this podcast, OneSchema is offering a $1,000 discount. Learn more at oneschema.co/leti. I'm going to shift to a different topic and this is just the last area I want to spend some time on, which is team building leadership, that sort of thing. So you've led design at three hypergrowth companies, two of them, Airbnb and Stripe, are two of the biggest companies in the world, and also just known for great design. And I'm just going to ask a broad question, what have you learned about building, leading, managing, scaling large teams, are there lessons that stick with you? Anything come to mind when I ask that broad question? One of the things that has stuck with me through all the trials and tribulations of leading, and as I've already laid out for you in the very beginning of this call, haven't always got it right, but one of the things that has been a clarifying force as I think about growing and leading teams, it's actually something I learned at Airbnb when we were there together, it's a formula sort of. So performance equals potential minus interference. I love that.…
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