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Published · transcript-backed

Bret Taylor: belief

10 Mar 2026 Cheeky Pint Bret Taylor of Sierra on AI agents, outcome-based pricing, and the OpenAI board

“My view is just like AdWords changed the advertising industry on the internet, just drove it.”

— Bret Taylor

Source trail

Everything needed to verify it.

Speaker
Bret Taylor
Attribution
Verified speaker
Claim type
belief
Recorded
10 Mar 2026
Publisher
Cheeky Pint

Transcript context

…It's invading Russia. You don't even remember why you're doing it midway through. You've gone through two CFOs and three CIOs by the time it's done. We're like okay with that. That's just the way software works. My view is just like AdWords changed the advertising industry on the internet, just drove it. I think you can even pay for mobile app install now directly and truly pay for outcomes. I think it's a really positive step forward. It's not going to be possible for everything. You have to have a pragmatism. But I think it's the right way to actually have a partnership. You should share in the outcomes. You want to wire the company to be thinking in this outcome-based way. In your main customer service stuff, you can do that. In other ways, you might not be able to yet, but you want people to be spring-loaded to be thinking that way.…

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