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Christine Itwaru: belief

16 Feb 2023 Lenny's Podcast Understanding the role of product ops | Christine Itwaru (Pendo)

“I mentioned that it's really hard right now to put a number to the success of the role or on the success of the role, but if there's no, "This is how you will be measured or this is what we're looking at as a successful outcome for this person in this role," I would say that's probably a red flag.”

— Christine Itwaru

Source trail

Everything needed to verify it.

Speaker
Christine Itwaru
Attribution
Verified speaker
Claim type
belief
Recorded
16 Feb 2023
Publisher
Lenny's Podcast

Transcript context

…Are there red flags when you're looking at a product job description of, "Hmm, this isn't really the role you want"? I think this is a red flag for any role. I mentioned that it's really hard right now to put a number to the success of the role or on the success of the role, but if there's no, "This is how you will be measured or this is what we're looking at as a successful outcome for this person in this role," I would say that's probably a red flag. That's table stakes people need to have on their job descriptions. Final question. Something I try to get to with people from new companies that I haven't talked to before is just to get a general sense of how the product org is structured at the company. Just because people are always curious, how do you structure product teams? So I guess broadly I'd love to hear just how is the Pendo team product team structured? What are the buckets? Then also, is their product ops person integrated into each cross-functional product team?…

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