Christine Itwaru: recommendation

Transcript context

…Do you find most product ops people, at least at this point, are former product managers? What would be the pie chart of last job was product manager versus not of existing product ops people? I got to put on a new survey. I do. I really have to put on a new survey. Initially, I saw a lot more folks moving in from management consulting, from customer success, from technical success. I haven't seen anyone from sales move in yet, and I have seen a couple PMs. Now, that's the day-to-day product ops manager. I will tell you that the people who are standing up the product ops orgs and being the first product ops hire at the leadership level are former product people. I strongly advocate for product ops leaders to have done that role, to have actually had hands-on product experience building and understanding customer problems and feeling that pain, because you very quickly realize where to place your efforts and where your team's efforts should go. That helps you from an efficiency perspective and the business knows you're not just dilly-dallying. That's really interesting. That makes a lot of sense. Just the roles you named again, where product op people come from. You said customer success. What are the others again?…

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