Lenny Rachitsky: belief

Transcript context

…They will stay as long as possible. And these things will probably be right, if that. So this idea of creating value for the customer and then figuring out how to split with them is probably the root idea. And of course, I hesitate because platitudes like that are actually not actionable, not very actionable. Like, "All right, well, I'll move on with my day." And that's why Twitter's not so useful. But given that we've gone into so much detail, perhaps that's a nice way of summarizing it. I think that's such an important point. I think what's also interesting is some of your advice is the value, you may be picking the wrong customer, the wrong market, you may be positioning it wrong. So the value may be there, you're just trying to convince the wrong people about it. Yeah. There's so many ways to get it wrong because like we said, all these things have to be right. And you just said another one, which is, and you have to say in a way that when this person hits the homepage, they know it. It's true, but do they know that? It's just so many things have to go right.…

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