Speaker unverified: belief

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…It had been a seven-year bull run, of course, the end was near, right? Yeah. A long story. I think that raising that money at the time, I thought, man, maybe we don't need to do it. But also, I thought, it doesn't matter. What matters for Zoom is the great product and the customers. Whether you take some more money, you don't take some more money, it's all fine. It would all work out. As we were preparing for this interview, our first thought was, if we just had one of you up here and we were interviewing you about capital efficiency, it'd be easy to chalk it up to business model and cash flow cycle. Multimillion-dollar contracts upfront in the case of Veeva, or in Zoom, customers flocking with their credit cards for a self-serve experience. These are two completely different models. I think one of the things that it illustrated to David and I is capital efficiency is a mindset and culture thing more than a business model thing. I'm curious to hear both of your reactions to that, but also, what are the things that enabled you uniquely, more so than 99% of startups to be so capital efficient?…

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