Evidence receipt / observation
Published · transcript-backedBen Gilbert: observation
21 Apr 2025 Acquired Epic Systems (MyChart)
“You also can’t do their clever bundling in a bunch of free stuff that you might want to use in the future unless you have the scale economies also. They just develop a lot of software that they either throw in for free or offer to you in the future, and the only way you can develop that much software is have a huge number of customers to amortize it across.”
Source trail
Everything needed to verify it.
- Speaker
- Ben Gilbert
- Attribution
- Verified speaker
- Claim type
- observation
- Recorded
- 21 Apr 2025
- Publisher
- Acquired
- Episode
- Epic Systems (MyChart)
Transcript context
…It’s so much more than a medical record, yes. So that’s definitely true. Scale economies is definitely true to the thing we were talking about a minute ago. You can’t make the investments in product breadth without having the scale that you have today. You also can’t do their clever bundling in a bunch of free stuff that you might want to use in the future unless you have the scale economies also. They just develop a lot of software that they either throw in for free or offer to you in the future, and the only way you can develop that much software is have a huge number of customers to amortize it across. If you’re trying to start a new EMR today, you have to write a lot of software to be competitive. And that’s scale economies. Network economies, yup.…
Stored transcript either side of the excerpt. The highlighted words are the published quote; the surrounding text is unedited source, never generated.