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Evidence receipt / belief

Published · transcript-backed

Ben Gilbert: belief

4 Jun 2024 Acquired Starbucks (with Howard Schultz)

“While we’re in technology land, I think today 33% of Starbucks orders are done with mobile order and pay.”

— Ben Gilbert

Source trail

Everything needed to verify it.

Speaker
Ben Gilbert
Attribution
Verified speaker
Claim type
belief
Recorded
4 Jun 2024
Publisher
Acquired

Transcript context

…I talked to him since then. We were on stage together at an event. I told him they’re all gone as well. You’re six months, nine months late, man. Think about all the things you could have done. That’s the whole story. Of course. All right. While we’re in technology land, I think today 33% of Starbucks orders are done with mobile order and pay. Obviously, this huge pillar of Starbucks as it exists in our world. How did that start? You had been on pen and paper, then you moved to DOS. And now you have the most sophisticated technology platform of probably any retailer in the world.…

Stored transcript either side of the excerpt. The highlighted words are the published quote; the surrounding text is unedited source, never generated.

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